Olivia Harkola
Baldwinsville ,NY
Summary
Motivated and detail-oriented college student transitioning from Biology to Communication Sciences and Disorders. Experienced in customer service and early childhood education through roles at Chick-fil-A and Childtime Daycare, where I developed strong communication, organization, and time management skills. Involved in volunteer work supporting psychology research and early childhood development at the TEDK Child Center and recognized on the Dean’s List for academic achievement. Strong commitment to learning, teamwork, and providing supportive, patient-focused care.
Overview
3
3
years of professional experience
Work History
Childcare Assistant
Childtime Daycare
12.2025 - Current
- Supervise and support children in a safe and structured environment
- Communicate effectively with staff and children to meet daily needs
- Demonstrate patience, organization, and attention to detail in daily activities
- Maintain responsibility in a fast paced setting
- Created and executed lesson plans
Team Member
Chick-fil-A
03.2023 - 08.2023
- Supervise and support children in a safe and structured environment
- Communicate effectively with staff and children to meet daily needs
- Demonstrate patience, organization, and attention to detail in daily activities
- Maintain responsibility in a fast paced setting
- Created and executed lesson plans
Education
Bachelor of Science - Biology (transitioning to Communication Sciences & Disorders)
SUNY Plattsburgh
Plattsburgh, NYSkills
Microsoft Word & Excel
Strong organization and time management skills
Excellent attention to detail
Strong observation and listening abilities
Communication and teamwork
Quick learner and adaptable in new environments
RELEVANT COURSEWORK
- BIO 102
- Used Microsoft Excel and Word for coursework and assignments
- Demonstrated ability to quickly learn and apply new concepts
Timeline
Childcare Assistant
Childtime Daycare
12.2025 - Current
Team Member
Chick-fil-A
03.2023 - 08.2023
Bachelor of Science - Biology (transitioning to Communication Sciences & Disorders)
SUNY Plattsburgh