Olivia Harter
Summary
I am a compassionate and personable professional with a Bachelor of Science in Global Studies from SUNY Oswego, where I graduated magna cum laude and developed a strong appreciation for communication, cultural awareness, and developing meaningful relationships with people from diverse backgrounds. Through my experience as a receptionist, private nanny, server, camp counselor, and volunteer, I have developed exceptional customer service, organizational, and communication skills while working in fast-paced, client-focused environments. I enjoy helping people, staying organized, and creating positive experiences through professionalism and attention to detail. I am excited to bring these strengths to my next position, where I hope to support clients with empathy.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Private Nanny
Self-employeed
Syracuse, New York
08.2024 - Current
- Develop and implement engaging educational activities tailored to child's developmental needs
- Promoted child's self-esteem and emotional growth through positive reinforcement
- Communicate effectively with parents regarding child's progress and behavior to foster strong relationships
Receptionist
Reminderville Athletic Club
Reminderville, OH
08.2020 - 08.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
- Maintained accurate records of member information and transactions using club management software
Server
Highland Golf & Country Club
Auburn, New York
04.2025 - 08.2025
- Provided quick and attentive service to enhance guest dining experiences
- Collaborated with kitchen staff to ensure timely meal delivery
- Responded effectively to guest inquiries and resolved issues promptly to ensure a positive customer experience
Bakery Worker
Wegmans
Auburn, New York
08.2023 - 12.2023
- Collaborated with team members to optimize workflow during peak hours
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services
- Left due to a study abroad opportunity
Lifeguard
YMCA
Skaneateles, New York
08.2022 - 08.2023
- Monitored pool activities to ensure safety and adherence to facility rules
- Conducted regular safety inspections of pool area and equipment for compliance
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
- Left due to YMCA closure
Camp Counselor
Raquette Lake Camps
Raquette Lake, New York
06.2022 - 08.2022
- Awarded counselor spirit award for my positive attitude and engagement with children ages 6 through 16
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values
- Facilitated team-building exercises, promoting collaboration among diverse groups
Education
Bachelor of Arts - Global Studies
SUNY College At Oswego
Oswego, NY05-2025
Skills
- Friendly, positive attitude
- Flexible and adaptable
- Active listening
- Conflict resolution
- Strong work ethic
- Fast learner
- Cultural adaptability
- Effective communication
- Customer relationship management
- Organization skills
Languages
French
Professional
Italian
Limited
Spanish
Elementary
Affiliations
- Literacy Volunteers of Cayuga County
- Various volunteer activities through Pre-Law club at Niagara University both on campus and throughout Niagara community
- Urban vision, helping encourage underprivileged youth
- Volunteer summer preschool worker
Timeline
Server
Highland Golf & Country Club
04.2025 - 08.2025
Private Nanny
Self-employeed
08.2024 - Current
Bakery Worker
Wegmans
08.2023 - 12.2023
Lifeguard
YMCA
08.2022 - 08.2023
Camp Counselor
Raquette Lake Camps
06.2022 - 08.2022
Receptionist
Reminderville Athletic Club
08.2020 - 08.2021
Bachelor of Arts - Global Studies
SUNY College At Oswego