Lana Cassidy

• Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
• Provided positive reinforcement through rewards systems for good behavior.
• Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
• Dropped off and picked up children from school and extracurricular commitments.
• Regulated children's schedules to balance rest, learning and play.
• Facilitated safe, caring and warm environment for children to stimulate development.
• Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
• Helped children discover enrichment activities to inspire imagination and creativity.
• Led hands-on activities consistent with child's interests and skills.
• Provided direct-care services for children of varying ages.

• Prepared drinks according to standard recipes.
• Upheld high standards of sanitation in accordance with health department regulations.
• Stayed informed about daily specials, new menu items, promotions.
• Provided excellent customer service to ensure satisfaction.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Delivered food orders promptly and courteously.
• Greeted guests and provided menus.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Monitored dining room for cleanliness and proper set-up at all times.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Set up tables in between patrons to reduce wait times.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
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• Conducted performance evaluations for professional staff members and provided feedback on areas of improvement.
• Resolved conflicts among staff members in an efficient manner while maintaining a professional attitude.

• Adhered to all health codes set forth by local authorities regarding food preparation and storage.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Bussed tables as needed during peak hours.
• Processed payments accurately using cash registers or POS systems.
• Answered questions about menu items, ingredients, and pricing.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Trained new employees to perform duties.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Stocked service areas with supplies during slow periods.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Created attractive displays for buffets using a variety of garnishes and decorations.
• Professionally served Weddings /events/ big fairs

• Scheduling according to request from boss

• Booking food truck events and assisting emails

•Handled Social media platforms

••Lastly, this was restaurant and experience was owned by family and I learned most of my skills from my father who is a professional chef.

• Encouraged developmentally appropriate language skills through conversation and activities.
• Administered medication according to parental instructions.
• Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
• Assisted with bedtime routines such as bathing, changing clothes or reading stories.
• Planned age-appropriate educational activities designed to promote learning and development.
• Provided positive reinforcement through rewards systems for good behavior.
• Responded quickly in emergency situations using sound judgment and problem solving skills.
• Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
• Developed an understanding of each child's individual strengths and weaknesses.
• Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.