Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Timeline
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Olivia Hawkins

Tempe,Arizona

Summary

Forward-thinking and results-oriented professional with a proactive and enterprising approach to enhancing business operations. Possessing a deep understanding of operational management, business development, and curating positive company culture, with a focus on personnel oversight. A personable and dedicated team player, skilled in building strong client relationships and maintaining customer satisfaction. Motivated to contribute to company success by leveraging a passion for cultivating partnerships, growing businesses, and delivering exceptional customer service. Known for an upbeat attitude, excellent follow-through, and a talent for driving results in dynamic environments.

Overview

3
3
years of professional experience

Work History

Franchise Development Intern

San Diego Gymnastics (G-Force Franchise Nationwide)
San Diego, CA
06.2024 - 08.2024
  • Applied strong communication and interpersonal skills while reaching out to prospective franchisees, effectively pitching franchise opportunities and handling inquiries
  • Leveraged sales techniques and negotiation skills to identify potential franchise candidates, enhancing the franchise growth pipeline
  • Utilized research and analysis skills to understand consumer demographics and market trends, aiding in targeting the right audience for franchise development
  • Developed operational insights by working hands-on within the gyms, gaining a holistic understanding of daily processes and operational efficiency
  • Observed and learned how San Diego Gymnastics’ solidified business model, with a strong focus on community engagement and efficient operations, set them apart from competitors, enabling successful national expansion
  • Gained business acumen and strategic thinking through firsthand experience in the company’s operations, sales, business development, and company expansion strategies.

Server

POMO Pizzeria Napoletana
Scottsdale, AZ
06.2022 - Current
  • Trained and mentored new employees by facilitating a 5-day training program to enhance technical capabilities and set cultural expectations.
  • Awarded exceptional tips because of exceptional customer service and teamwork
  • Generated up to 50% product up-sells and tips per shift utilizing suggestive selling techniques and recommendation

Head ASU College Ambassador/ Consultant

Chalice Brands Ltd. (Fifth and Root), an Oregon Corporation
12.2021 - 05.2022
  • Provided educational information to sorority members about CBD skincare
  • Increased online promotional material orders by regularly communicating to sorority chapters every couple weeks
  • Developed day‐to‐day postings and advertising product on social media
  • Engaged in social listening to identify influencers and generate promotional ideas for social media campaigns.

Education

Bachelor of Science - Business Entrepreneurship

Barrett, The Honors College At Arizona State
Tempe, AZ
05-2025

Bachelor of Science - Business Entrepreneurship

W.P. Carey School of Business At Arizona State
Tempe, AZ
05.2025

Skills

  • Business Growth Initiatives
  • Risk Management
  • Teamwork and Collaboration
  • Culture building
  • Emotional Intelligence
  • Adaptability

Accomplishments

  • New American University Scholarship
  • Spanish Seal of Biliteracy

Projects

SPFeye Entrepreneurial Project and Honors Thesis

August, 2023 – December, 2023

· Spearheaded the development of an innovative eye care product in the Entrepreneur and Value Creation class and continued with the project development for Honors Thesis

· Leading the development of an innovative SPF eye care product as part of the Founders Lab, a team-based, experiential Barrett honors thesis program designed to empower students to "find their inner entrepreneur" and launch a business

· Applied expertise in product feedback collection while utilizing market research, customer feedback, and prototyping to build a strong value proposition, while refining the business model with guidance from a thesis committee and industry mentors

·  Designing marketing, sales strategies, and financial models to support future product launch and market entry

· Demonstrating strong communication skills in presenting the product’s value from technological, economic, and societal perspectives

· Actively applying entrepreneurial, product development, and ethical decision-making skills in real-world business challenges as part of an ongoing honors thesis project

· Prioritized ethical considerations, showcasing a commitment to responsible entrepreneurship.

Timeline

Franchise Development Intern

San Diego Gymnastics (G-Force Franchise Nationwide)
06.2024 - 08.2024

Server

POMO Pizzeria Napoletana
06.2022 - Current

Head ASU College Ambassador/ Consultant

Chalice Brands Ltd. (Fifth and Root), an Oregon Corporation
12.2021 - 05.2022

Bachelor of Science - Business Entrepreneurship

Barrett, The Honors College At Arizona State

Bachelor of Science - Business Entrepreneurship

W.P. Carey School of Business At Arizona State
Olivia Hawkins