Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Helvey

Hebron,KY

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at McDonald's. Proven ability to enhance customer satisfaction while efficiently managing payment processing and product stocking. Recognized for attention to detail and problem-solving skills, consistently contributing to a positive team environment and operational success.

Overview

14
14
years of professional experience

Work History

Cashier

McDonald's
Hebron, KY
07.2024 - 05.2025
  • Welcomed customers and addressed inquiries regarding store products and services.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cleaning

Perfetti Van Melle
Erlanger, Kentucky
02.2022 - 06.2024
  • Fixing jams in Machines
  • Labeling

Cleaning

Redwood
Ft. Mitchell, Kentucky
05.2018 - 04.2020
  • Playing with the Children
  • Doin Activites

Preparing Food

Ludlow Independent Schools
Ludlow, Kentucky
08.2015 - 05.2018
  • Cleaning/Doing Dishes

Currently at Levi’s – Flex Packer

Manpower –Temporary Agency
Florence, Kentucky
09.2014 - 07.2017
  • Confirm quantity of items for packing
  • Verify contents with packing slip.
  • Verify correct labeling, pack and prepare for shipping.
  • Unloaded and loaded trucks with merchandise for distribution.

Babysitter

Hebron, Kentucky
05.2011 - 09.2016
  • Babysat a friend’s child so she could attend school and work. This was Monday through Friday, 7am-2:30, and some weekends.

Kitchen/Dining Duty, Server

Atria Senior Living
Crestview Hills, Kentucky
11.2012 - 11.2013
  • Help prepare meals and setup dining area.
  • Help residents to the dining area.
  • Take orders and delivery prepared meals.
  • Adhere to infection control policies.
  • Breakdown and clean dining area.
  • Clean and sanitize kitchen.
  • Assist residents back to their living area.

Drive Thru/General Duties

Burger King
Hebron, Kentucky
08.2011 - 08.2012
  • General cleaning, setup and breakdown of machines.
  • Operated the drive thru, cash register.
  • Worked front counter, filled orders.
  • Opened and closed restaurant to prepare for opening.

Education

High School Diploma -

Conner High School
06.2011

Skills

  • Cash register operation
  • Customer service
  • Product stocking
  • Payment processing
  • Cash handling
  • Point of sale systems
  • Problem solving
  • Attention to detail
  • Money handling

Timeline

Cashier

McDonald's
07.2024 - 05.2025

Cleaning

Perfetti Van Melle
02.2022 - 06.2024

Cleaning

Redwood
05.2018 - 04.2020

Preparing Food

Ludlow Independent Schools
08.2015 - 05.2018

Currently at Levi’s – Flex Packer

Manpower –Temporary Agency
09.2014 - 07.2017

Kitchen/Dining Duty, Server

Atria Senior Living
11.2012 - 11.2013

Drive Thru/General Duties

Burger King
08.2011 - 08.2012

Babysitter

05.2011 - 09.2016

High School Diploma -

Conner High School
Olivia Helvey