Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Hoffmann

Summary

Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.

Overview

3
3
years of professional experience

Work History

Switchboard Receptionist

United Hospital District
04.2022 - 05.2023
  • Connected callers with appropriate professional, department, or business.
  • Properly registered incoming Emergency Department patients and directed them to the appropriate place.
  • Received incoming calls and paged individuals and departments over PA system.
  • Supported customers by managing over 50 calls per day efficiently while maintaining professionalism and upbeat tone.
  • Responded to customer inquiries with patience and positivity to establish a reputable first impression.

Swine Technician

Schwartz Farms
01.2020 - 01.2022
  • Oversaw feeding, watering and health monitoring of swine prioritizing health and wellness.
  • Observed animals and notified supervisor of signs of illness.
  • Documented animal growth, production costs, individual behaviors, feeding patterns and other data in daily logs and main database, noting trends, and identifying areas of concern.
  • Trained part-time help in livestock care and ranch operations.

Education

In Process - Pre-Medicine

Minnesota State University - Mankato
Mankato, MN
05.2027

Skills

  • Front Desk Operations
  • Patient Advocacy
  • Interpersonal Communication
  • Cleanliness
  • Telephone Reception

Timeline

Switchboard Receptionist

United Hospital District
04.2022 - 05.2023

Swine Technician

Schwartz Farms
01.2020 - 01.2022

In Process - Pre-Medicine

Minnesota State University - Mankato

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Olivia Hoffmann