Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Holtzinger

Naperville,IL

Summary

Skilled at using educational knowledge and industry expertise to achieve cutting-edge results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software applications and research methodologies.

Overview

1
1
year of professional experience

Work History

Nanny

Naperville, Illinois
06.2022 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Read and discussed stories with children to boost literacy and reading comprehension skills.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Server

Willies Restaurants
Columbia, MO
11.2021 - 03.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.

Customer Service Representative

SA Consumer Products
Rolling Meadows, IL
06.2021 - 08.2021
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Delivered prompt service to prioritize customer needs.

Daycare Assistant

JKares 4 Kids
Naperville, United States
10.2020 - 06.2021
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.

Education

Associate of Arts - Communications

College of DuPage
Glen Ellyn, IL
05.2021

High School Diploma -

Naperville North High School
Naperville, IL
05.2019

Skills

  • Coordination and Teamwork
  • Organization and Attention to Detail
  • Communication and Cooperation
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Team Player
  • Customer Service and Rapport

Timeline

Nanny

06.2022 - Current

Server

Willies Restaurants
11.2021 - 03.2022

Customer Service Representative

SA Consumer Products
06.2021 - 08.2021

Daycare Assistant

JKares 4 Kids
10.2020 - 06.2021

Associate of Arts - Communications

College of DuPage

High School Diploma -

Naperville North High School

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Olivia Holtzinger