Olivia Housley
Hammond,United States
Summary
Eager job seeker seeking a fast-paced position that challenges and promotes continuous growth. Goal is to expand knowledge in multiple fields and contribute to the success of a growing organization. Seeks opportunity to be part of a team where leadership skills can be utilized to tackle hard tasks and drive positive results.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Sonic
09.2019 - Current
- Managed a crew of 12-15 employees each shift
- Maintained equipment/ machines on a routine basis
- Ensured that training modules are properly taken each month to a crew from 40-50 employees
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Taken inventory and ordered needed items 3x a week
- Created and modified schedules for a crew of 40-50 employees weekly
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Server
Sno Shack of Ponchatoula
03.2018 - 08.2021
- Made food
- Handled money
- Cleaned and Organized
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
B.A. - Business Management
Southeastern Louisiana University
Hammond, Louisiana12.2024
Skills
- Team leadership
- Customer service
- Decision-making
- Time management
- Schedule oversight
- Google drive
- Multitasking and organization
- Microsoft office expertise
- Customer service and satisfaction
Timeline
Assistant Manager
Sonic
09.2019 - Current
Server
Sno Shack of Ponchatoula
03.2018 - 08.2021
B.A. - Business Management
Southeastern Louisiana University
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