Olivia Iding
Walsh Family
Wauwatosa,WI
5
years of professional experience
Dedicated supervisor with proven expertise in team management and customer service. Skilled in training and mentoring, ensuring workplace safety and enhancing team performance.
Work History
Crew Member/ Supervisor at The Landing
3 Years 4 Months- Supervised daily operations, ensuring team adherence to safety protocols and service standards.
- Trained and mentored new crew members, improving service quality and increasing customer satisfaction.
- Delivered exceptional customer service, ensuring positive dining experiences and repeat business.
- Coordinated staff schedules to ensure optimal coverage during peak hours, enhancing operational efficiency.
- Demonstrated ability to work independently and as part of a team in various settings.
- Adapted quickly to fast-paced work environments, maintaining productivity and quality.
- Handled cash transactions and processed payments accurately using POS systems.
- Developed strong relationships with regular patrons, fostering loyalty and community engagement.
- Served food and beverages promptly with focused attention to customer needs.
- Built strong relationships with regular patrons, fostering loyalty and encouraging community engagement.
- Worked effectively in fast-paced environments.
In-Home Nanny
5 Years 1 Month- Supervised daily activities to promote safety and well-being of children.
- Supervised daily activities to ensure safety and well-being of children.
- Communicated regularly with parents about children's progress and individual needs.
- Established routines that provided consistency and stability for children's development.
- Supported diverse populations, including children with autism spectrum disorders, Down syndrome, stuttering challenges, and phonological disorders.
- Reduced downtime for clients by promptly addressing emergency repair requests and prioritizing critical issues.
In Home Care Assistant
4 Months- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Provided compassionate personal care and assistance with daily living activities for clients.
- Facilitated safe mobility and transfers for clients, enhancing comfort and independence during activities.
- Supported patients with dressing, grooming, and feeding, enabling adaptation to mobility restrictions.
Education
High School Diploma
Bachelor of Science - Rehabilitation Science
Skills
Safety compliance
Team motivation
Team leadership
Staff development
Customer service
Operational efficiency
Problem-solving
Teamwork and collaboration
Reliability
Dependability
Effective communication
Timeline
In Home Care Assistant
Caregiver Services Inc.
01.2026 - 05.2026Read More
Crew Member/ Supervisor at The Landing
Landing at Hoyt Park and Pool
05.2023 - CurrentRead More
In-Home Nanny
Walsh Family
08.2021 - CurrentRead More
University of Wisconsin, Madison
Bachelor of Science from Rehabilitation Science
Read More
Wauwatosa East High School
High School Diploma
Read More