Olivia Iverson
Leeds,UT
Summary
Proven leader and efficient team player, honed skills at Ross Dress for Less, mastering fund management and enhancing team performance. Excelled in customer service, significantly improving client satisfaction. Known for a friendly demeanor and a strong willingness to learn, adept at directing others and ensuring task completion with precision.
Overview
2025
2025
years of professional experience
Work History
Stock Room Associate
Ross Dress for Less
- Arrived to work early and began preparations for the delivery truck by clearing the stock room and cleaning the store
- Unloaded the contents of the truck and sorted them into carts for easier shelf stocking
- Stocked products in categorized areas and tidying the shelf’s and areas
- Security tagging all items, putting clothes on hangers and distributing them on the sales floor
Cash Office Associate
Ross Dress for Less
09.2023 - 10.2024
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Cashier
Ross Dress for Less
09.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Area Supervisor
Ross Dress for Less
09.2023 - 10.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Food and Beverage Cashier
Leeds Trading Post
03.2021 - 10.2023
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Education
High School Diploma -
Desert Hills High School
St. George, UT05.2023
Skills
- Friendly and easy to work with
- Willingness to learn
- Can direct others and easy to direct
- Motivation to complete tasks with certainty and ease
Timeline
Cash Office Associate
Ross Dress for Less
09.2023 - 10.2024
Cashier
Ross Dress for Less
09.2023 - 10.2024
Area Supervisor
Ross Dress for Less
09.2023 - 10.2024
Food and Beverage Cashier
Leeds Trading Post
03.2021 - 10.2023
Stock Room Associate
Ross Dress for Less
High School Diploma -
Desert Hills High School
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