Olivia Kidby
Beaverton
Summary
I’m a people-first professional with a passion for creating great customer experiences. Whether I’m helping someone find exactly what they need or making their day a little easier with friendly service, I thrive in fast-paced environments where teamwork and communication are key. With experience handling transactions, resolving customer concerns, and keeping things running smoothly behind the scenes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Hearthstone Assisted Living
10.2023 - Current
- Provided warm, attentive service, ensuring guests felt valued and cared for
- Efficiently processed transactions using a point-of-sale system, maintaining accuracy
- Helped train new team members, fostering a positive and supportive work environment
- Assisted with menu recommendations and upselling, helping increase sales
- Communicated with teammates to keep service smooth and efficient, even during busy hours
Education
Associate of Science - Psychology
Portland Community College
Portland, OR11.2025
Skills
- Customer-Focused Mindset – I love connecting with people and ensuring they leave happy
- POS & Cash Handling Experience – Quick, accurate, and always professional at checkout
- Problem-Solver – I stay calm under pressure and find solutions to keep customers satisfied
- Team Player – I work well with others and always jump in to help when needed
- Adaptable & Quick Learner – I pick up new systems, products, and routines fast
Certification
Food Handler's Certification (Issued 2023-10-04)
Let’s Connect!
I’m excited to bring my enthusiasm and customer service skills to a retail team that values great experiences. Looking forward to the opportunity to contribute and grow
Timeline
Server
Hearthstone Assisted Living
10.2023 - Current
Associate of Science - Psychology
Portland Community College
Similar Profiles
Isaac FloresIsaac Flores
Food Server at Hearthstone Assisted LivingFood Server at Hearthstone Assisted Living
Kristee SchroederKristee Schroeder
Health Aid at Hearthstone Assisted LivingHealth Aid at Hearthstone Assisted Living
Alexis ReynoldsAlexis Reynolds
Front Desk Manager at Hearthstone Assisted LivingFront Desk Manager at Hearthstone Assisted Living