Olivia Kirkwood

• Communication Skills-Being friendly and polite always, communicating needs with supervisors for myself and customers
• Product Knowledge- Knowledge of product Raley's carries in order to inform customers
• Cash Handling- Accurately counting cash\

Achievements

• Signing customers up with Raley's app
• Cross training in Ecart department

Summer Seasonal Position

• Supervision-Supervising a team of 10 lifeguards, making sure that are equipped with the right knowledge and tools daily
• Safety-Enforcing safety standards to 100 + customers, sanitary requirements, following water codes and safety codes by reacting in a timely manner and performing rescues when needed
• Customer Service- Ensuring 100 + customers are satisfied with safety requirement
• Training-Preforming daily in-services and training new hires

Achievements

• Promotions
• Good reviews on Yelp

• Customer Service-Manage conflicts, create solutions for problems
• Supervision-Leading a team of 15 on the right path for success, ensure safety on the job is followed, follow codes, knowledgeable on what to do in emergency settings
• Planning-Organizing to-do list daily before starting the day
• Training-Keeping up to date on monthly trainings of employees, training new employees

Achievements

• Promotion
• Meeting daily set ups

• Critical Thinking- Problem solving in timely manner
• Work Style- Fast pace, timely efficient
• Cash Handling- Accurately process financial transactions

Achievements

• Reaching monthly credit card sign ups