Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chance Plummer

Houston,TX

Summary

Proven leader in the beauty industry, adept at driving performance improvement and mastering budget administration. At Shine on Heights Salon, I elevated service quality and enhanced customer satisfaction through effective employee retention strategies and customer feedback analysis. Skilled in marketing and multi-task management, I consistently exceed employer expectations without compromising on service excellence.

Overview

12
12
years of professional experience

Work History

Salon Manager

Shine on Heights Salon
The Heights, Tx
11.2019 - Current
  • Monitored employee performance to ensure quality services were delivered consistently.
  • Consulted with customers to understand their needs and recommend professional services.
  • Supervised banking procedures, cash flow, and accounting processes.

Enrollment Coordinator

Mannequin Beauty School
The Woodlands, Tx
01.2016 - 10.2019
  • Compiled reports on enrollment trends using various software programs.
  • Completed and processed applications for enrollment.
  • Addressed inquiries from current and prospective students regarding admission requirements.

Assistant Manager

Solution for Hair and Make Up
Houston, TX
03.2013 - 12.2015
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Produced thorough, accurate, and timely reports of project activities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

Cosmetology -

Mannequin Beauty School
The Woodlands, TX
11-2015

High School Diploma -

George Bush High School
Richmond, TX
06-2006

Skills

  • Customer feedback analysis
  • Budgeting and finance
  • Appointment scheduling
  • Multi-task management
  • Performance improvement
  • Customer-friendly
  • Budget administration

References

  • Jesse Hartsfield- Shine Salon- 832-535-4403
  • Thomas Maniscalco- Mannequin Beauty School- 832-797-5932
  • Christy Compton- CPN- 509-499-1147

Timeline

Salon Manager

Shine on Heights Salon
11.2019 - Current

Enrollment Coordinator

Mannequin Beauty School
01.2016 - 10.2019

Assistant Manager

Solution for Hair and Make Up
03.2013 - 12.2015

Cosmetology -

Mannequin Beauty School

High School Diploma -

George Bush High School

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Chance Plummer