Olivia Lazenby
Livonia,MI
Summary
Proven Lifeguard with extensive experience at YMCA of Michigan, excelling in emergency response and patron support. Demonstrated expertise in water safety and swim instruction, alongside strong communication skills. Achieved significant improvements in pool safety and customer satisfaction through effective problem-solving and team collaboration.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Lifeguard
YMCA of Michigan
06.2024 - 08.2024
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Scanned main areas to monitor for any safety risks.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Entered water immediately to pull struggling swimmers to safety.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Lifeguard
Flushing Valley Country Club
05.2022 - 08.2024
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Responded to emergency situations in a timely, efficient manner.
- Scanned main areas to monitor for any safety risks.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Education
High School Diploma -
Flushing High School
Flushing, MI05.2024
Skills
- Safety oversight
- First Aid
- Swim Instruction
- Needs Assessment
- Emergency Response
- Physical Fitness
- Water Sampling
- Patron Support
- CPR Certified
- Safety Training
- Complex Problem-Solving
- Swimming instruction
- Chemical Level Testing
- Effective problem-solver
- Strong communicator
- Equipment Oversight
- Equipment management
- Team Bonding
- Swimming Lessons
- Team Collaboration
- Threat Assessment
- Public Safety
- Weather Monitoring
- Lifeguard operations
Certification
- First Aid/CPR Certified
- Certified Lifeguard, YMCA - June 2024
Timeline
Lifeguard
YMCA of Michigan
06.2024 - 08.2024
Lifeguard
Flushing Valley Country Club
05.2022 - 08.2024
High School Diploma -
Flushing High School
Lacrosse
I am a freshmen here at madonna university and I have just recently signed earlier this year to play lacrosse. I am very passionate and a hard worker when it comes to this sport. I think lacrosse has helped me build communication skills and has helped me with teamwork.
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