Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Olivia Lombardo

Newton

Summary

MoKeened college student and aspiring marketing professional with a solid customer service and leadership foundation. Eager to leverage strong interpersonal skills and creativity in marketing roles. Committed to continuous learning and applying a customer-focused approach to impactful projects.

Overview

5
5
years of professional experience

Work History

Babysitter

Danielle Owusu
Andover
09.2024 - Current
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Helped complete homework, school projects, and chores.

Banquet Waitress

Dominicks Pizza
Newton
09.2020 - Current
  • Provided outstanding table service to over 30 guests daily, maintaining a stellar 95% satisfaction rate.
  • Orchestrated and served over 50 weddings and corporate banquets annually, achieving 90% guest satisfaction through seamless execution.
  • Ensured a pristine dining area by managing compliance with health regulations, and optimizing operational efficiency for over 200 customers daily.

Barista

Windy Brow Farms
Newton
08.2024 - 04.2025
  • Greet customers warmly, guide them through menu options, and process transactions efficiently to enhance the customer experience.
  • Crafted over 100 high-quality coffee beverages and baked goods per shift, ensuring consistency and speed during peak hours.
  • Drove a 15% sales increase by offering tailored product recommendations, and promoting seasonal campaigns to enhance customer satisfaction.

Education

High School Diploma -

Kittatinny Regional High School
Newton, NJ
06-2024

Some College (No Degree) - Business Administration

Sussex County Community College
Newton

Skills

  • Excellent communication, customer service, and problem-solving skills to effectively anticipate and address client needs
  • Strong multitasking and organizational abilities in fast-paced environments, while maintaining attention to detail
  • Customer relationship management (CRM) and client retention strategies to support brand loyalty and business growth
  • Proficient in Canva, Microsoft Office Suite, Google Workspace, and essential marketing tools

Accomplishments

National Honor Society

Board of Education Student Representative 2023-2024

Student Council President 2021-2023

Senior Class President 2023-2024

Top 15% of class

Girl Scouts Silver Award

Tennis Captain and team's MVP

Basketball Captain

Lacrosse Captain

Affiliations

Volunteer at Church's food pantry since 2021

Volunteer as a personal trainer for kids/teens with special needs since 2024

References

References available upon request.

Timeline

Babysitter

Danielle Owusu
09.2024 - Current

Barista

Windy Brow Farms
08.2024 - 04.2025

Banquet Waitress

Dominicks Pizza
09.2020 - Current

High School Diploma -

Kittatinny Regional High School

Some College (No Degree) - Business Administration

Sussex County Community College

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Olivia Lombardo