Olivia Long

Retail Sales Associate

Ross Dress For Less

05.2022 - Current

Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Assisted in managing inventory levels, and restocking merchandise as needed.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Helped customers complete purchases, locate items, and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.