Summary
Overview
Work History
Education
Skills
Reference
Certification
Timeline
Generic

Olivia Longoria

Russellville,AR

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Team Member

Chick-fil-A
Russellville, AR
03.2023 - Current
  • Assisted in training new team members
  • Operated cash registers accurately and efficiently processed payments from customers.
  • Provided customer support with menu selection and answered questions about food selection.
  • Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
  • Assisted in taking orders and ensured accurate delivery of food items to customers.
  • Restocked necessary items like condiments, napkins, cutlery.
  • Organized take-out orders for customers who requested them.
  • Performed closing procedures at the end of shift.

Seasonal Customer Service Associate

Textbook Brokers
Russellville, AR
06.2021 - 10.2021
  • Helped large volume of customers every day with a positive attitude and focused on customer satisfaction
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Offered advice to customers, paying attention to needs or wants.

Education

Dental Assisting

Accelerated Academy
Conway, AR
11.2023

Bachelor of Arts -

Arkansas Tech University

Skills

  • Customer service
  • Excellent Communication skills
  • Problem solving
  • Time management
  • Multitasking abilities
  • Adaptability
  • Money Handling
  • Team Collaboration

Reference

  • Robyn Goodman, (479)747-5059
  • Tim Douglass, (479)970-1327
  • Shellie Maggard, (479)857-7288

Certification

  • Registered Dental Assistant (1-26-24)
  • X-ray certified (1-26-24)
  • Nitrous Oxide (1-26-24

Timeline

Front of House Team Member

Chick-fil-A
03.2023 - Current

Seasonal Customer Service Associate

Textbook Brokers
06.2021 - 10.2021

Dental Assisting

Accelerated Academy

Bachelor of Arts -

Arkansas Tech University

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Olivia Longoria