- Dancing
- Gym Workouts
- Fundraising Events
- Animal Care
Olivia MacDonell
East Amherst,NY
Summary
Dedicated professional with extensive experience in Customer Service and Conflict Resolution. Proficient in communication and problem-solving, delivering effective solutions to enhance customer satisfaction. Strong collaborator, adaptable to evolving environments, with a proven track record in achieving organizational goals through reliable and empathetic service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Server
Fuji Grill
12.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with team members to efficiently manage table turnover and reduce wait times.
- Engaged with customers to receive feedback, enhancing overall service quality based on input received.
- Served food and beverages promptly with focused attention to customer needs.
Grocery Store Cashier
Wegmans
05.2023 - 10.2024
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and debit transactions while ensuring secure payment processing.
- Resolved customer complaints promptly, fostering positive shopping experiences.
Education
High School Diploma -
Williamsville East High School
East Amherst, NY 09.2020 - 06.2024
Skills
- Warm and friendly
- Reliability
- Excellent communication
- Calm demeanor
- Customer service
- Punctual and reliable
Interests
Timeline
Server
Fuji Grill
12.2024 - Current
Grocery Store Cashier
Wegmans
05.2023 - 10.2024
High School Diploma -
Williamsville East High School
09.2020 - 06.2024