Olivia Mack
Huntsville
Summary
High-energy employee skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Safety-focused patient transporter adept at transporting patients of all ages throughout hospital. Consistently maintains equipment and follows all infection control policies and procedures.
Overview
6
6
years of professional experience
Work History
Radiology Tech Assistant
Huntsville Hospital Main
Huntsville, AL
08.2024 - Current
- Assisted Ultrasound Technologist’s by transporting patients to the department for their ultrasound.
- Transported patients safely between departments and facilities.
- Assisted nursing staff with patient transfers and mobility needs.
- Maintained cleanliness and organization of transport equipment.
- Greeted patient and explained transport plan and destination.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
Server
Another Broken Egg Cafe
Huntsville
06.2022 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cashier
The Ninety Nine Boutique
Huntsville, AL
08.2023 - 08.2024
- Process customer transactions efficiently and accurately at the boutique.
- Collaborate with team members to ensure smooth store operations.
- Manage inventory levels by restocking merchandise as needed.
Team Leader
Chick-fil-A
Huntsville
05.2020 - 06.2022
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Education
1st Semester Completed - Diagnostic Medical Sonography
Wallace State Community College
Hanceville, AL 08.2025 - 11.2025
High School Diploma -
Grissom High School
Huntsville, AL05.2022
Skills
- Customer Service
- Food Safety Understanding
- Menu Memorization
- Effective Customer Upselling
- Point of Sale (POS) System Operations
- Service-Oriented
- Relationship Building
- Team Player
- Transactions and Cash Handling
- Menu Recommendations
- Patient transport
- Safety compliance
- Patient positioning
- Safety protocols
- Wheelchair assistance
- Bedside manner
- Transportation procedures
- Patient confidentiality
- Patient-transport equipment
- Patient safety
Timeline
1st Semester Completed - Diagnostic Medical Sonography
Wallace State Community College
08.2025 - 11.2025
Radiology Tech Assistant
Huntsville Hospital Main
08.2024 - Current
Cashier
The Ninety Nine Boutique
08.2023 - 08.2024
Server
Another Broken Egg Cafe
06.2022 - Current
Team Leader
Chick-fil-A
05.2020 - 06.2022
High School Diploma -
Grissom High School