Olivia Manternach
Chicago,IL
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Seeking entry-level opportunities to grow professionally and contribute to company growth.
Overview
5
5
years of professional experience
Work History
Auxiliary of Conversation
CIEE Teach in Spain
Pozuelo de Alarcón, Spain
01.2024 - 06.2024
- Assisted students in developing conversational skills by engaging in conversations about current events, topics of interest, and everyday life.
- Brought together different cultures to create an atmosphere of curiosity and appreciation for diverse viewpoints.
- Conducted assessments to evaluate student progress in language acquisition and comprehension skills.
Peer Advisor
Office of Study Abroad, University of St. Thomas
Saint Paul, MN
09.2022 - 05.2023
- Counseled students on program selection, clarifying policies, and facilitating application procedures for optimal goal attainment.
- Supported administration with outreach projects, study abroad fairs, and student orientations.
- Collected and maintained data on program offerings and student applications using Excel.
Caller Mentor
Development Office, University of St. Thomas
Saint Paul, MN
10.2019 - 01.2022
- Fundraised over $23,000 for the University of St. Thomas's Annual Fund & Graduate Funds
- Provided phone and calling software training to fellow students.
- Enhanced interpersonal skills through empathetic communication.
- Handled large volumes of calls and built strong relationships with alumni, parents, and students in a courteous and constructive manner despite refusals.
Education
Migration, Borders, And Transnational Communities -
SIT Study Abroad
Oaxaca, Mexico06.2022
Bachelor of Arts - International Studies
University of St. Thomas
St. Paul, MNSkills
- Spanish Proficiency
- Advanced Excel and Word Skills
- Expertise in Google Suite Applications
- Attention to Detail
- Interpersonal and Communication Skills
- Customer Service
- Cross-Cultural Communication
- Organizational Skills
- Teamwork and Collaboration
Timeline
Auxiliary of Conversation
CIEE Teach in Spain
01.2024 - 06.2024
Peer Advisor
Office of Study Abroad, University of St. Thomas
09.2022 - 05.2023
Caller Mentor
Development Office, University of St. Thomas
10.2019 - 01.2022
Migration, Borders, And Transnational Communities -
SIT Study Abroad
Bachelor of Arts - International Studies
University of St. Thomas
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