Olivia Mason
Morgantown
Summary
Passionate and driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission.
Overview
4
4
years of professional experience
Work History
Buisness Owner
Olivia Lauren Boutique LLC
09.2021 - 12.2022
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Put together realistic budgets based upon costs and fees for successfully operating business
- Created social media content with consistent content and tone using Canva.
- Wrote social media content to increase engagement with customers.
HR Recruiter
GMS Mine Repair And Maintenance
02.2021 - 11.2021
- Converted employee status from temporary to permanent.
- Created and completed personnel action forms for all hires, terminations, title changes and terminations.
- Managed employee exit interviews and paperwork.
- Recruited and screened qualified potential employees.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Maintained and scheduled complex calendars.
- Prepared monthly termination lists to be added to permanent records.
- Improved productivity initiatives while coordinating itineraries and scheduling appointments.
- Verified and investigated employment claims and data.
- Scheduled and conducted 10 interviews for variously positions each week.
Sales Representative
State Farm
08.2020 - 01.2021
- Assisted call-in customers with questions and orders.
- Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Automated contact management system, resulting in better client organization and goal alignment.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Efficiently solved complex problems that impacted management.
- Coordinated trade shows and created marketing collateral to reach greater potential customers.
- Cultivated and strengthened account relationships to achieve and exceed company targets.
Insurance Agent
Bankers Life & Casualty Insurance
08.2018 - 07.2020
- Maintained high standards of customer service by building relationships with clients.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Upsold additional products and services after identifying customer needs and requirements.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Education
Bachelor of Science - Business Administration And Management
Fairmont State University
Fairmont, WV08.2018
Skills
- Recruitment
- Conflict management
- Scheduling Social Media Posts Daily
- Good listening skills
- Problem-Solving
- Time Management
- Active Listening
- Organization, prioritizing and multi-tasking
- Marketing and advertising
- Attention to Detail
- Customer Relations
Timeline
Buisness Owner
Olivia Lauren Boutique LLC
09.2021 - 12.2022
HR Recruiter
GMS Mine Repair And Maintenance
02.2021 - 11.2021
Sales Representative
State Farm
08.2020 - 01.2021
Insurance Agent
Bankers Life & Casualty Insurance
08.2018 - 07.2020
Bachelor of Science - Business Administration And Management
Fairmont State University
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