Olivia Maxie
San Luis Obispo,CA
Summary
Dynamic leader and communicator with a proven track record at Puma Aquatics, enhancing team collaboration and proficiency. Excelled in adapting teaching methods to diverse learner needs, significantly improving engagement and skill levels. Expertise in problem-solving and cash register operation, driving operational excellence and customer satisfaction across roles.
Overview
4
4
years of professional experience
Work History
Swim Team Coach
Puma Aquatics
02.2023 - Current
- Worked closely with assistant coaches to delegate responsibilities effectively while ensuring a consistent coaching approach across all age groups.
- Developed strong relationships with swimmers, fostering a positive and supportive team environment.
- Collaborated with other coaches to exchange ideas and develop innovative coaching strategies.
- Led daily practices, ensuring swimmers remained focused and motivated throughout the season.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
Swim Lesson Instructor
Kennedy Club Fitness
03.2022 - Current
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught students pool and water safety guidelines.
- Built strong relationships with students'' families, creating open communication channels for feedback on lesson quality and overall satisfaction.
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Adapted teaching techniques to different learning styles.
- Assisted with training new swim instructors, sharing knowledge of effective teaching techniques and program policies.
- Promoted a culture of inclusiveness by adapting lesson plans to accommodate students with different abilities or special needs.
- Improved overall student swimming proficiency through consistent evaluation, feedback, and personalized instruction.
Pumpkin Patch Manager
The Pumpkin Patch SLO
09.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities and maintained schedules.
- Proficient in inventory management, customer service, and maintaining a safe and welcoming environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
French Quarter
09.2020 - 03.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA11-2023
Associate of Science - Public Health
Cuesta College
San Luis Obispo, CA11-2025
Skills
- Strong leadership abilities
- Team collaboration
- Attention to detail
- Multi-tasking strength
- Problem-Solving
- Cash register operation
- Relationship building
- Communication
- Ability to adapt
OBJECTIVE
In every work environment, I strive to bring a positive attitude, strong work ethic, and the ability to work well alongside other members of my team.
Timeline
Swim Team Coach
Puma Aquatics
02.2023 - Current
Swim Lesson Instructor
Kennedy Club Fitness
03.2022 - Current
Pumpkin Patch Manager
The Pumpkin Patch SLO
09.2021 - Current
Sales Associate
French Quarter
09.2020 - 03.2023
High School Diploma -
San Luis Obispo High School
Associate of Science - Public Health
Cuesta College
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