Olivia Maxie
San Luis Obispo,CA
Summary
Dynamic leader and communicator with a proven track record at Puma Aquatics, enhancing team collaboration and proficiency. Excelled in adapting teaching methods to diverse learner needs, significantly improving engagement and skill levels. Expertise in problem-solving and cash register operation, driving operational excellence and customer satisfaction across roles.
Overview
4
4
years of professional experience
Work History
Swim Team Coach
Puma Aquatics
San Luis Obispo, CA
02.2023 - Current
- Worked closely with assistant coaches to delegate responsibilities effectively while ensuring a consistent coaching approach across all age groups.
- Developed strong relationships with swimmers, fostering a positive and supportive team environment.
- Collaborated with other coaches to exchange ideas and develop innovative coaching strategies.
- Led daily practices, ensuring swimmers remained focused and motivated throughout the season.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
Swim Lesson Instructor
Kennedy Club Fitness
San Luis Obispo, CA
03.2022 - Current
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Prepared equipment before each class class and stored items promptly after classes.
- Taught students pool and water safety guidelines.
- Built strong relationships with students'' families, creating open communication channels for feedback on lesson quality and overall satisfaction.
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Adapted teaching techniques to different learning styles.
- Assisted with training new swim instructors, sharing knowledge of effective teaching techniques and program policies.
- Promoted a culture of inclusiveness by adapting lesson plans to accommodate students with different abilities or special needs.
- Improved overall student swimming proficiency through consistent evaluation, feedback, and personalized instruction.
Pumpkin Patch Manager
The Pumpkin Patch SLO
San Luis Obispo, CA
09.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities and maintained schedules.
- Proficient in inventory management, customer service, and maintaining a safe and welcoming environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
French Quarter
San Luis Obispo, CA
09.2020 - 03.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
San Luis Obispo High School
San Luis Obispo, CA11-2023
Associate of Science - Public Health
Cuesta College
San Luis Obispo, CA11-2025
Skills
- Strong leadership abilities
- Team collaboration
- Attention to detail
- Multi-tasking strength
- Problem-Solving
- Cash register operation
- Relationship building
- Communication
- Ability to adapt
OBJECTIVE
In every work environment, I strive to bring a positive attitude, strong work ethic, and the ability to work well alongside other members of my team.
Timeline
Swim Team Coach
Puma Aquatics
02.2023 - Current
Swim Lesson Instructor
Kennedy Club Fitness
03.2022 - Current
Pumpkin Patch Manager
The Pumpkin Patch SLO
09.2021 - Current
Sales Associate
French Quarter
09.2020 - 03.2023
High School Diploma -
San Luis Obispo High School
Associate of Science - Public Health
Cuesta College