Olivia McCafferty
Scottsdale,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Spa Manager
National Laser Institute - School Of Medical Aesthetics
Scottsdale, AZ
05.2023 - Current
- Implemented effective inventory management systems for tracking stock levels and ordering supplies when necessary.
- Analyzed current staffing levels, production demands, and customer needs to develop staffing plans.
- Resolved conflicts between employees' requests for time off or shift changes.
- Developed and maintained scheduling systems to ensure efficient workflow.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
Server
Mirabel Golf Club
Scottsdale , AZ
11.2022 - 06.2024
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed complaints to kitchen staff and served replacement items.
Admissions Coordinator
Recovery Center Missoula
Missoula , MT
06.2020 - 07.2022
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Participated in professional development opportunities related to rehabilitation therapies.
- Maintained accurate records of patient care services using electronic medical records software.
- Promoted healthy lifestyle behaviors through education and support.
- Managed daily operations related to patient enrollment processes such as verifying eligibility requirements or collecting premiums due.
- Collaborated with other departments to provide accurate information about products, pricing, policies.
Education
Associate of Applied Science - Nursing
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ05-2027
Bachelor of Science - Psychology
The University of Montana
Missoula, MT05-2020
Skills
- Electronic health records
- Conflict resolution
- Inventory management
- Patient care
- Team collaboration
- Time management
- Health and safety
Certification
- Phlebotomy Certification
- CNA License
- BLS Certified
- Fingerprint Clearance Card
Timeline
Spa Manager
National Laser Institute - School Of Medical Aesthetics
05.2023 - Current
Server
Mirabel Golf Club
11.2022 - 06.2024
Admissions Coordinator
Recovery Center Missoula
06.2020 - 07.2022
Associate of Applied Science - Nursing
Maricopa Community Colleges, Scottsdale Community College
Bachelor of Science - Psychology
The University of Montana
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