Olivia McGraw
Lincoln Park,MI
Summary
Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Retail Stock Associate
Sam's Club, Walmart
Southgate, MI
10.2023 - 05.2024
- Utilized hand-held scanners to perform cycle counts throughout the day.
- Assisted with maintaining cleanliness of the store's interior and exterior areas.
- Processed returns and exchanges according to store policy.
- Resolved conflicts between customers in a professional manner.
- Checked expiration dates of products to ensure freshness.
- Resolved customer complaints in a timely manner.
- Ensured that the store was clean and organized at all times.
- Ensured compliance with company policies, safety regulations, and security practices.
- Conducted regular inventory audits to ensure accuracy of stock counts.
- Monitored sales floor activity to identify theft or other suspicious behavior.
- Maintained inventory levels by restocking shelves and rotating stock.
Crew Member
McDonald's
Southgate, MI
08.2023 - 10.2023
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Drove team success by quickly completing assigned tasks.
- Stocked shelves and cases with new or transferred items.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Crew Member
Arby's Restaurant
Allen Park, MI
04.2022 - 05.2023
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Took orders from patrons and input selections into store computer system.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Directed patrons to restrooms and other amenities within facility.
- Collaborated with team members to meet daily sales goals.
- Maintained clean and organized workspace for optimal efficiency.
- Cross-trained in multiple positions for increased team versatility.
Education
High School Diploma -
Allen Park High School
Allen Park, MI05-2023
Skills
- Returns processing
- POS system knowledge
- Barcode scanning
- Stock Rotation
- Heavy Lifting
- Stock replenishment
- Stockroom Maintenance
- Shipment Receiving
- Pallet jack use
- Warehouse Operations
- Pallet Jack Operation
- Customer Service
- Receiving Shipments
- Warehouse support
- Cleaning procedures
- Decision-Making
- Product Organization
- Equipment monitoring
- Stockroom procedures
- Inventory Recordkeeping
Timeline
Retail Stock Associate
Sam's Club, Walmart
10.2023 - 05.2024
Crew Member
McDonald's
08.2023 - 10.2023
Crew Member
Arby's Restaurant
04.2022 - 05.2023
High School Diploma -
Allen Park High School