Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Hi, I’m

Olivia McQueen

Fort Wayne,IN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
years of professional experience

Work History

Pizza Hut Of Fort Wayne

Assistant Manger
03.2023 - Current

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Pizza Hut Of Fort Wayne

Executive Assistant
05.2021 - 10.2022

Job overview

  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.

Pizza Hut Of Fort Wayne

Assistant General Manager
10.2021 - 09.2022

Job overview

  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.

Education

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Bachelor of Science from Organizational Leadership And Supervision
05.2021

University Overview

  • Extracurricular Activities: OTEAM Leader Summer/Fall 2019


Skills

  • New Hire Orientation
  • Personalized Customer Service
  • Resume Screening
  • Understanding of HR Policies
  • Team Leadership and Motivation
  • Positive Reinforcement Strategies
  • Managing Multiple Tasks
  • Staff Coaching and Training
Availability
See my work availability
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Quote

The truth does not change according to our ability to stomach it.
Flannery O’Connor

Timeline

Assistant Manger
Pizza Hut Of Fort Wayne
03.2023 - Current
Assistant General Manager
Pizza Hut Of Fort Wayne
10.2021 - 09.2022
Executive Assistant
Pizza Hut Of Fort Wayne
05.2021 - 10.2022
Indiana University - Purdue University Indianapolis
Bachelor of Science from Organizational Leadership And Supervision
Olivia McQueen