Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Miller

Olivia Miller

Palm Harbor,FL

Summary


Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Assistant

Consolidated Architectural Systems Inc.
07.2020 - Current


  • Work closely with management to provide assistance with business operations.
  • Open and properly distribute incoming mail.
  • Make bi weekly banking deposits.
  • Plan and execute company activities.
  • Complete any necessary errands for management
  • Order all office supplies and equipment.
  • Answer phones and complete tasks as needed.

Server

Grillsmith Resturant
11.2022 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Worked with POS system to place orders and manage customer checks.

Host

GrillSmith Resturant
10.2021 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Filled and delivered to-go orders to customers.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

GED -

Service Learning Scool
Clearwater, FL
07-2024

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Verbal and written communication
  • Travel arrangements
  • Multitasking and organization
  • Teamwork and collaboration
  • Mail sorting and distribution

Timeline

Server

Grillsmith Resturant
11.2022 - 08.2024

Host

GrillSmith Resturant
10.2021 - 11.2023

Assistant

Consolidated Architectural Systems Inc.
07.2020 - Current

GED -

Service Learning Scool

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Olivia Miller