Olivia Miller
Palm Harbor,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Assistant
Consolidated Architectural Systems Inc.
07.2020 - Current
- Work closely with management to provide assistance with business operations.
- Open and properly distribute incoming mail.
- Make bi weekly banking deposits.
- Plan and execute company activities.
- Complete any necessary errands for management
- Order all office supplies and equipment.
- Answer phones and complete tasks as needed.
Server
Grillsmith Resturant
11.2022 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Worked with POS system to place orders and manage customer checks.
Host
GrillSmith Resturant
10.2021 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Filled and delivered to-go orders to customers.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
GED -
Service Learning Scool
Clearwater, FL07-2024
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Travel arrangements
- Multitasking and organization
- Teamwork and collaboration
- Mail sorting and distribution
Timeline
Server
Grillsmith Resturant
11.2022 - 08.2024
Host
GrillSmith Resturant
10.2021 - 11.2023
Assistant
Consolidated Architectural Systems Inc.
07.2020 - Current
GED -
Service Learning Scool
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