Olivia Miller

Palm Harbor,FL

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

years of professional experience

Work History

Assistant

Consolidated Architectural Systems Inc.

Clearwater, FL

07.2020 - Current

Work closely with management to provide assistance with business operations.
Open and properly distribute incoming mail.
Make bi weekly banking deposits.
Plan and execute company activities.
Complete any necessary errands for management
Order all office supplies and equipment.
Answer phones and complete tasks as needed.

Server

Grillsmith Resturant

Florida

11.2022 - 08.2024

Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Worked with POS system to place orders and manage customer checks.

Host

GrillSmith Resturant

Florida

10.2021 - 11.2023

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Filled and delivered to-go orders to customers.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

GED -

Service Learning Scool