Olivia Mims
Fort Stewart,GA
Summary
Experienced with comprehensive family support services, focusing on individualized care plans and resource coordination. Utilizes strong communication and crisis intervention skills to assist families in navigating complex challenges. Knowledge of community resources and case management to ensure families receive holistic support.
Overview
14
14
years of professional experience
Work History
Family Support Specialist
Coastal Coalition for Children
Savannah, GA
01.2024 - Current
- Provided crisis intervention and support to families in distress, ensuring immediate needs were addressed.
- Developed individualized service plans to enhance family stability and promote well-being.
- Conducted assessments to identify strengths and challenges within family dynamics, guiding effective interventions.
- Collaborated with community agencies to connect families with essential resources and services.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
Sales Associate
Ross Dress For Less
09.2021 - 01.2024
- Organized racks and shelves to enhance store visual appeal and promote specific merchandise, increasing customer engagement.
- Helped customers locate products and checked store system for merchandise at other sites.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Responded to customer inquiries about sizing, accessories, and care for merchandise, ensuring informed purchase decisions.
Housekeeper
Hampton Inn By Hilton
04.2018 - 04.2020
- Disinfected and mopped bathrooms, ensuring high standards of sanitation and cleanliness.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms, maintaining comfort and satisfaction for guests by replacing towels and linens, vacuuming floors, making beds, and replenishing bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
Vendor Representative
Destination Maternity Corporation
11.2016 - 04.2018
- Arranged merchandise layout to meet corporate standards
- Demonstrated fashion expertise to guide customers in styling outfits
- Sets floor to corporate standards
- Facilitated clear communication with business partner to align goals
Sales Associate/Visual Associate
Macy's
06.2012 - 10.2017
- Provided assistance to customers in locating products and addressing inquiries. and provide customer service
- Enhanced store appearance through strategic product and display placements to attract customer attention.
- Developed visual marketing strategies and styled window displays to engage customers and promote products.
- Organized store merchandise racks by size, style and color.
- Managed product displays to effectively showcase merchandise and drive sales.
Education
Associate - Sociology
Palm Beach State College
Boca Raton, FLBachelor of Arts - Social Work
Liberty University
Lynchburg, VA12-2023
Skills
- Service plan development
- Parenting education
- Child development
- Family support
- Motivational interviewing
- Crisis intervention
- Cultural competence
- Professional boundaries
- Goal development
- Workplace professionalism
- Self-awareness
Additional Information
- Authorized to work in the US for any employer
Timeline
Family Support Specialist
Coastal Coalition for Children
01.2024 - Current
Sales Associate
Ross Dress For Less
09.2021 - 01.2024
Housekeeper
Hampton Inn By Hilton
04.2018 - 04.2020
Vendor Representative
Destination Maternity Corporation
11.2016 - 04.2018
Sales Associate/Visual Associate
Macy's
06.2012 - 10.2017
Associate - Sociology
Palm Beach State College
Bachelor of Arts - Social Work
Liberty University