Summary
Overview
Work History
Education
Skills
Timeline
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OLIVIA MORAN

Romeoville,IL

Summary

Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for unloading shipments.

Overview

6
6
years of professional experience

Work History

Package Handler

FedEx Ground
Romeoville, IL
07.2020 - Current
  • Loaded and unloaded packages from delivery vehicles
  • Inspected packages for damages or defects and recorded any issues found.
  • Organized packages according to type, size, destination, and other specifications.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Utilized computer systems for printing labels.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.

Shift Supervisor /Manager

Funtopia Adventure Park
Naperville, IL
03.2023 - 06.2023
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Provided on-the-job training to new staff members.
  • Monitored staff performance to ensure quality standards were met.
  • Assigned tasks to team members based on their strengths and skill sets.
  • Resolved customer complaints in a timely manner.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Investigated accidents or incidents occurring during shift hours.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Collaborated with management to plan special events or promotions.
  • Assisted customers with product selection when needed.
  • Completed opening and closing duties to facilitate business operations.
  • Recruited, hired, and mentored new team members, working closely with human resources department.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.

Associate

Macy's
Romeoville, IL
11.2019 - 02.2020
  • Processed payments, including sales and refunds
  • Accurately and efficiently organized merchandise on sales floor
  • Ensured a positive customer experience
  • Handled cash
  • Assisted customers and handled their needs and complaints.

Crew Member

FunFlatables
Bolingbrook, IL
10.2019 - 12.2019
  • Worked the cash register
  • Communicated with customers
  • Restocked items
  • Took out trash and recycling
  • Maintained a positive attitude
  • Greeted customers
  • Operated the cash register
  • Took phone calls
  • Opened and closed the store
  • Cleared tables
  • Prepared party room
  • Host for parties.

Crew Member

Dunkin' Donuts
03.2019 - 07.2019
  • Welcomed all customers.
  • Took customer orders.
  • Operated the cash register.
  • Worked well in a fast-paced, high-pressure environment.
  • Processed cash and credit card transactions efficiently.
  • Interacted positively with customers, providing services while wearing a pleasant smile.
  • Maintained a positive relationship with coworkers.
  • Responded promptly and accurately to customer inquiries.
  • Provided exceptional customer service by greeting and serving customers with a positive attitude.
  • Replenished inventory levels.

Education

High school diploma -

Romeoville High School
05.2020

Skills

  • Efficient Cash Transactions
  • Customer Transaction Processing
  • Organizational Skills
  • Truck loading and unloading
  • Package scanning
  • Staff Training and Development
  • Sales Techniques
  • Verbal communication
  • Team Leadership
  • Staff Development

Timeline

Shift Supervisor /Manager

Funtopia Adventure Park
03.2023 - 06.2023

Package Handler

FedEx Ground
07.2020 - Current

Associate

Macy's
11.2019 - 02.2020

Crew Member

FunFlatables
10.2019 - 12.2019

Crew Member

Dunkin' Donuts
03.2019 - 07.2019

High school diploma -

Romeoville High School

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OLIVIA MORAN