Olivia Moreno - Diaz
Greer,SC
Summary
Dynamic and adept professional with proven expertise in operational logistics and exceptional interpersonal skills, honed at Plantation Medical Rehab and Wellness. Excelled in enhancing patient care and streamlining event coordination for Events By Premier, demonstrating a fast learning curve and superior organizational abilities. Achieved significant improvements in customer service satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Plantation Medical Rehab and Wellness
02.2024 - 08.2024
- Prepared patients for chiropractic treatment by assessing their needs based on medical charts and providing appropriate care.
- Administered therapeutic modalities, including heat and ice packs, TENS units, and massage gun techniques to alleviate pain and promote muscle relaxation.
- Assisted patients with stretching and prescribed exercises to enhance mobility and recovery.
- Managed administrative tasks, including filing patient records, cleaning treatment rooms and equipment, and ensuring a sanitary and organized environment.
- Handled phone communications, including scheduling, rescheduling, and canceling appointments; coordinated with medical facilities for MRI requests; and liaised with attorneys regarding car accident claims.
- Provided exceptional customer service to patients, ensuring a positive experience throughout their treatment process.
Assistant to Senior Event Coordinator
Events By Premier
08.2021 - 08.2024
- Collaborate with vendors, event contributors, and caterers to ensure seamless event execution.
- Research and evaluate potential new vendors to enhance service offerings and maintain quality standards.
- Assist in the development of decor, themes, and ambiance for events, aligning with client vision and budgetary constraints.
- Facilitate coordination of menus and tastings between clients and caterers, ensuring satisfaction and adherence to client preferences.
Education
High School Diploma -
Cypress Bay High School
Weston, FL06.2023
Skills
- Assist in Operational Logistics
- Excellent Communication, Verbal and Written
- Organizational Skills
- Fast Learner
- Time Management
- Customer Service
- Interpersonal Skills
- Computer Skills
- Understanding of Chiropractic Field
- Familiar with Chiropractic Equipment
Timeline
Chiropractic Assistant
Plantation Medical Rehab and Wellness
02.2024 - 08.2024
Assistant to Senior Event Coordinator
Events By Premier
08.2021 - 08.2024
High School Diploma -
Cypress Bay High School
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