Olivia Mortenson
Kimball,MN
Summary
Compassionate caregiver skilled in HIPAA compliance, patient communication, and documentation accuracy. Experienced in home health care and team collaboration within fast-paced environments. Focused on delivering safe, respectful support while fostering strong relationships with patients, families, and healthcare teams.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Mainline Bar and Grill
Barnesville, Minnesota
09.2025 - Current
- Served food and beverages to Mainline Bar and Grill guests with attentive hospitality.
- Greeted guests, explained menu options, and answered questions about specials.
- Coordinated orders with kitchen staff to support timely food service.
- Addressed guest concerns professionally to maintain smooth front-of-house operations.
- Engaged customers in conversation to build rapport. in friendly conversation to enhance overall bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within a fast-paced environment.
- Maintained clean tables, bar areas, and dining spaces throughout service.
- Streamlined organization of bar supplies in the stock room for efficient retrieval and replenishment.
Home Health Caregiver
Vitality Living of Kimball
Kimball, MN
05.2021 - Current
- Assisted Vitality Living of Kimball residents with bathing, dressing, and grooming routines.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Supported resident mobility using walkers, wheelchairs, and transfer assistance.
- Reminded residents about medications and daily schedules to support adherence and overall health.
- Maintained clean living spaces through laundry and light housekeeping to enhance comfort and well-being.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Educated family members on effective home care techniques to promote successful transition after discharge. about how best to provide care for their loved one at home after discharge from a facility or hospital setting.
Volunteer
Zion Lutheran Church
Litchfield, Minnesota
01.2020 - Current
- Assisted with event preparation, setup, and breakdown to ensure seamless execution of community events.
- Supported Zion Lutheran Church worship services through setup and teardown coordination.
- Collaborated with volunteers to foster a supportive atmosphere for community engagement.
- Greeted congregants and provided program information to enhance visitor experience.
Education
Bachelor of Arts - Speech Language Hearing Sciences
Minnesota State University Moorhead
Moorhead05-2027
Associate of Arts - Liberal Arts And Sciences
St Cloud Technical And Community College
St Cloud, MN05-2025
High School Diploma -
Kimball Area High School
Kimball05-2023
Skills
- Patient communication
- Team collaboration
- Communication skills
- Documentation accuracy
- HIPAA compliance
- Medical terminology
- Relationship building
- Professional demeanor
- Clinical observation
- Speech therapy support
- Relationship building
Timeline
Server/Bartender
Mainline Bar and Grill
09.2025 - Current
Home Health Caregiver
Vitality Living of Kimball
05.2021 - Current
Volunteer
Zion Lutheran Church
01.2020 - Current
Bachelor of Arts - Speech Language Hearing Sciences
Minnesota State University Moorhead
Associate of Arts - Liberal Arts And Sciences
St Cloud Technical And Community College
High School Diploma -
Kimball Area High School