Olivia Mullins

• Packaged and labeled baked goods with accurate descriptions and ingredients.
• Lead French macron chef
• Complied with health and safety codes to protect staff and customers.
• Resolved customer concerns with positive approach and constructive strategies.

• Conducted retail arbitrage to build inventory for resale via online platforms.
• Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
• Developed and executed online strategies for leads, sales and pricing to generate revenue
• Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
• Resolve customer disputes courteously to enhance customer satisfaction.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Cultivated warm relationships with regular customers.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Bussed and reset tables to keep dining room and work areas clean.

Left only due to personal health reasons!

• Answered customers' questions, recommended items, and recorded order information.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.