Olivia Nicoloff
Martinsville,IN
Summary
Results-driven professional with a proven ability to deliver high-quality work consistently. Demonstrates exceptional communication and teamwork skills, contributing to the successful achievement of company objectives while providing outstanding service. Committed to continuous learning and professional growth in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Shift Manager
Starbucks
Martinsville, IN
09.2020 - Current
- Led team during shifts, assigning tasks, coordinating staff, and fostering a positive work environment to ensure smooth daily operations.
- Delivered exceptional customer service by addressing customer needs and creating welcoming experiences.
- Managed inventory levels, restocked supplies, and maintained quality control to ensure product standards and store cleanliness.
- Handled cash transactions, managed registers, and performed opening and closing procedures, ensuring accurate financial reporting.
Business Owner
Creations By Liv
Martinsville, IN
05.2022 - Current
- Designed and executed online marketing efforts aimed at business promotion.
- Creatively rework and customize clothing to create one-of-a-kind, upcycled items.
- Design and handcraft unique jewelry pieces, with a focus on quality and creativity.
- Created engaging product displays to captivate potential buyers.
- Adapted company focus to current trends, ensuring competitive edge.
Retail Sales Associate
The Marshmallow Monkey
Frankllin, IN
08.2013 - 10.2019
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Tracked inventory levels throughout the day and restocked items as needed.
Education
Bachelor of Science - Forensic Science
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Franklin Community High School
Franklin, IN05-2022
Skills
- Leadership & Team Coordination
- Customer Service Excellence
- Time Management
- Problem-Solving
- Inventory Management
- Cash Handling & Financial Accountability
- Training & Development
- Adaptable
References
Lindsey Staletovich | 765-720-9290 | us1965844@starbucks.com
Levi Gilbert | District Manager, Bloomington IN
Timeline
Business Owner
Creations By Liv
05.2022 - Current
Shift Manager
Starbucks
09.2020 - Current
Retail Sales Associate
The Marshmallow Monkey
08.2013 - 10.2019
Bachelor of Science - Forensic Science
Arizona State University
High School Diploma -
Franklin Community High School
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks