Olivia Odom
Ashland City,TN
Summary
Current nursing student with experience in patient care, as well as basic scheduling and clerical work in a clinical setting. BLS certified and fast-learning. Proven reliability in fast-paced environments and strong multitasking skills.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
TriStar Centennial Medical Center
04.2024 - 06.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Established rapport with patients and families
- Participated in training new staff on best practices for patient care techniques.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Experience with Meditech EMR system.
Call Center Representative
Semmes-Murphey Clinic
03.2022 - 04.2024
- Assisted patients by addressing inquiries and resolving issues efficiently.
- Experience with AthenaHealth and Centricity EMR system.
- Managing schedules for over 22 providers across 6 different clinical sites.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring patient satisfaction at all times.
- Insurance verification
- Patient documentation via clinical notes in chart to providers
Education
Associate of Science - Nursing
Galen College of Nursing
Nashville, TN09-2027
High School Diploma -
Arlington High School
Arlington, TN 05-2021
Skills
- Basic life support
- Active listening
- Vital signs
- Patient care
- Medical terminology
- EMR system / patient documentation
- Scheduling
- Insurance verification
Timeline
Patient Care Technician
TriStar Centennial Medical Center
04.2024 - 06.2025
Call Center Representative
Semmes-Murphey Clinic
03.2022 - 04.2024
Associate of Science - Nursing
Galen College of Nursing
High School Diploma -
Arlington High School
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