Olivia Ortiz
Montgomery,TX
Summary
I am a Registered Dental Assistant who has all her certifications including BLS, I am currently seeking a position in front office such as a healthcare coordinator. I believe with my knowledge of dental and medical health and excellent customer service; I would be a great addition to a front office.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Travel Specialty Assistant
Pacific Dental Services
02.2021 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Lead Back Office Assistant
Poway Family Dental Group
01.2017 - 11.2020
- I am responsible for performing all RDA functions such as coronal polishing, taking digital x-rays, making temporary restorations, and assisting the doctor
- In addition to the RDA functions, I am also responsible for maintaining structure in the back office by supervising the other assistants, coordinating schedules among the back office, and ordering supplies while staying within budget
- I work front office as well by taking phone calls, confirming appointments, and scheduling
- Conducted interviews for potential employees
Education
Certificate -
Brightwood College
10.2017
High school diploma -
Coleman Tech Charter High School
San Diego, CA01.2016
Skills
- Efficient work in fast-paced environment
- Answering phone calls
- Scheduling appointments
- Front office knowledge
- Epic and Dolphin software experience
- Four handed dentistry
- Taking full FMX with panoramic
- Digital x-rays
- Intraoral photos
- General practice
- Specialty dentistry
Certification
- X-rays
- Pit and Fissure Sealants
- Infection control
- HIPPA
- Coronal polish
- BLS/CPR
Timeline
Travel Specialty Assistant
Pacific Dental Services
02.2021 - Current
Lead Back Office Assistant
Poway Family Dental Group
01.2017 - 11.2020
- X-rays
- Pit and Fissure Sealants
- Infection control
- HIPPA
- Coronal polish
- BLS/CPR
Certificate -
Brightwood College
High school diploma -
Coleman Tech Charter High School
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