Creative and adaptable communicator with a background in social media marketing and customer service. Committed to enhancing user experiences and driving audience engagement through effective communication strategies.
Overview
5
5
years of professional experience
Work History
Access Services Page
New York Public Library
New York
07.2021 - Current
Guided patrons and researchers in locating resources and effectively navigating library services to enhance their research outcomes.
Partnered with team members to develop strategies that enriched patron experience within the library.
Organized high-volume and significant collections for easy access.
Shelved books and materials according to established organization systems.
Communications Intern
New York International Children's Film Festival
New York
06.2023 - 10.2023
Spearheaded newsletter campaigns targeting filmmakers and festival contributors.
Drafted press releases and newsletters, ensuring timely communication of festival updates.
Produced engaging content for social media initiatives, attracting young audiences and families.
Created promotional materials for film festival events, increasing audience engagement.
Front Desk Manager
Paintbucket
New York
05.2023 - 10.2023
Oversaw front desk operations, enhancing guest experiences through efficient service.
Resolved guest inquiries and issues promptly, contributing to high satisfaction levels.
Communicated with guests in a consistent brand voice, fostering satisfaction and brand cohesion.