Olivia Owen

• Experienced EMT in urgent care settings, providing quick, efficient care in high-pressure environments.
• Skilled in triaging patients, managing emergencies, and delivering critical care.
• Adept at preparing patients for urgent visits, providing clear communication on treatment plans, and ensuring patient comfort.
• Proven ability to collaborate with medical teams and support patient care needs, while maintaining a focus on safety and well-being.
• Responsible for providing exceptional patient care, ensuring clear communication, and fostering trust.

Experienced Medical Assistant in Family Medicine, skilled in patient intake, vital sign monitoring, and assisting with examinations and procedures. Proficient in administering injections, performing lab tests, and documenting patient histories. Strong ability to triage patients, manage appointments, and provide excellent patient education and support. Dedicated to ensuring smooth clinic operations while delivering compassionate care in a fast-paced environment.

Experienced Medical Receptionist skilled in managing patient scheduling, greeting and checking in patients, and handling phone inquiries. Proficient in maintaining accurate patient records, processing insurance information, and ensuring smooth clinic operations. Known for delivering exceptional customer service, ensuring a positive first impression, and maintaining a professional and organized front office environment.

Hospital Experience: Med-Surg, ICU, Telemetry Units.

• Patient care: Assisted with activities of daily living (ADLs), including bathing, grooming, dressing, and mobility.
• Vital Signs Monitoring: Recorded temperature, blood pressure, pulse, and respiratory rate; reported changes in the patient’s condition.
• Supportive Care: Assisted with feeding, hydration, and positioning to prevent pressure ulcers.
• Health Recordkeeping: Documented patient care, vital signs, and observations; maintained accurate reports.
• Patient Comfort: Provided emotional support and comfort to patients and families.
• Assisted with medical equipment: Helped set up and maintain medical devices (e.g., oxygen tanks, IVs, telemetry monitors).
• Infection Control: Adhered to hygiene protocols, and maintained sterile environments.
• Collaboration: Worked closely with RNs and physicians to deliver high-quality patient care.

ICU/Telemetry-Specific Duties:

• Monitored patients with cardiac conditions, including telemetry readings, and heart rate rhythms.
• Assisted with life support equipment and suctioning, under nurse supervision.
• Provided care for critically ill patients, ensuring safety and comfort.

• Patient care: Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting.
• Mobility Support: Assisted with transferring, repositioning, and ambulating residents to prevent falls, and maintain comfort.
• Vital Signs Monitoring: Measured and recorded temperature, pulse, blood pressure, and respiration; reported changes to the nursing staff.
• Personalized Care: Provided emotional support and companionship to enhance residents' well-being.
• Hygiene Maintenance: Ensured the cleanliness of residents’ environment, including changing linens and assisting with oral hygiene.
• Documentation: Accurately recorded patient care activities, and any changes in condition.
• Collaboration: Worked closely with nurses and the healthcare team to ensure optimal care for residents.