Olivia Pauly-Merrick
Dubuque,IA
Summary
Compassionate and dedicated professional with experience as a Certified Nursing Assistant at Mount Carmel Bluffs, skilled in empathetic communication and helping others. Proven ability to enhance individual wellbeing while maintaining a safe environment. Strong relationship-building skills foster teamwork and efficiency, ensuring high-quality care and service. Deeply passionate individual with eagerness to learn more about helping others in a mental health aspect. After completing my bachelor's degree in psychology from Clarke University, I will be attending graduate school for clinical mental health counseling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Mount Carmel Bluffs
03.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure resident dignity.
- Assisted resident with daily living activities for enhanced comfort and wellbeing.
- Communicated resident needs with family and/or administration.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Assistant Manager
The Daily Thread
03.2023 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Encouraged sales to meet or exceed the daily sales quota provided by corporate
Private Nanny
Ayala Family
05.2022 - 11.2022
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
Psychology Associate of Arts (Transfer)
Northeast Iowa Community College
Peosta, IABachelor of Arts - Psychology
Clarke University
Dubuque, IA05-2026
High School Diploma -
Southwestern Wisconsin High School
Hazel Green, WI06-2020
Skills
- Gained experience in clinical intake practicing by completing a course in behavioral management through Clarke University
- Able to observe and interpret the behavior of others learned through experience as a CNA
- Ability to aid in crisis management learned through experience as a CNA
- Collaborated with coworkers in order to maintain a efficient workspace by using concise communication
- Using empathy to comfort residents who are in need to improve mood
Accomplishments
Mental health advocate
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Enjoy participating in running for overall physical and mental well-being
- Cooking
- Avid Reader
- Gardening
- Baking
- Spending time with my daughter and family
Timeline
Certified Nursing Assistant
Mount Carmel Bluffs
03.2023 - Current
Assistant Manager
The Daily Thread
03.2023 - 11.2023
Private Nanny
Ayala Family
05.2022 - 11.2022
Psychology Associate of Arts (Transfer)
Northeast Iowa Community College
Bachelor of Arts - Psychology
Clarke University
High School Diploma -
Southwestern Wisconsin High School
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