Olivia Pavia
New York,NY
Summary
Detail-oriented team member with a strong focus on customer service and effective communication. Proven ability to maintain cleanliness and organization while ensuring a smooth workflow in fast-paced environments. Experience in childcare at various churches and church camps, pet sitting, and food/beverage services, adaptable and a quick learner. Also fun and easy to work with.
Overview
4
4
years of professional experience
Work History
Crew/Barista
Dunkin'
Mooresville, North Carolina
08.2024 - 10.2025
- Prepared and served a variety of coffee beverages and food items.
- Maintained cleanliness and organization of the work area throughout shifts.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Stocked shelves with products to maintain organized displays.
Team Member
Dairi-O
Mooresville, North Carolina
10.2021 - 03.2023
- Provided excellent customer service in a fast-paced food environment.
- Worked drive-thru stations and took customer orders while washing dishes.
- Performed ice cream station activities like scooping ice cream, making sundaes, milkshakes, floats, and soft-serve cones.
- Operated cash registers to process payments from customers.
- Followed food safety guidelines to ensure quality service.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained cleanliness of work stations and restrooms before and after closing.
Education
Conservatory Certificate - Musical Theater
The American Musical and Dramatic Academy (AMDA)
New York, NY06-2026
Skills
- Food preparation
- Beverage preparation
- Cash register operation
- Quality control
- Customer service
- Multitasking
- Time management
- Attention to detail
- Organization & Cleanliness
- Collaboration & Communication
- Table setting
- Public speaking
- Childcare services
- Pet care services
- Script analysis
- Character building
Timeline
Crew/Barista
Dunkin'
08.2024 - 10.2025
Team Member
Dairi-O
10.2021 - 03.2023
Conservatory Certificate - Musical Theater
The American Musical and Dramatic Academy (AMDA)