Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Olivia Pennington

La Crosse,WI

Summary

Organized and dedicated student with successful experience in fast-paced work environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Royalty Tec Inc.
06.2023 - 01.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.

Server

Texas Roadhouse
06.2022 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Nursing Assistant

Mayo Clinic Care Center
02.2021 - 08.2022
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.

Education

BBA - Management Major, Economics Minor

University of Wisconsin - La Crosse
La Crosse, WI
05.2025

Skills

  • Organizational Skills
  • Strong Communication
  • Time Management
  • Attention to Detail
  • Analytical Thinking
  • Workflow Optimization
  • Records Management
  • Documentation and Recordkeeping
  • Creative Thinking
  • Microsoft Office Suite

Accomplishments

  • Dean's List - Received recognition for my academic achievements since beginning my academic career in Fall 2021.
  • The Gengler Award - Received recognition for an essay written during my first semester in my academic career.
  • Ceremonial Speaker - I was selected to speak at our annual Veteran's Day Recognition Ceremony during my senior year of high school. It was both an honor and pleasure to be selected to speak on behalf of my peers and thank those who have served our country.

Timeline

Administrative Assistant

Royalty Tec Inc.
06.2023 - 01.2024

Server

Texas Roadhouse
06.2022 - 08.2023

Nursing Assistant

Mayo Clinic Care Center
02.2021 - 08.2022

BBA - Management Major, Economics Minor

University of Wisconsin - La Crosse

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Olivia Pennington