JILL BONNET
Cleveland,TN
Summary
Dynamic and results-oriented professional with extensive experience in healthcare and administrative roles, notably at Skipper Homes. Demonstrated expertise in patient care, medical equipment proficiency, and exceptional interpersonal and communication skills. Proven leadership in streamlining operations and enhancing customer service, achieving significant improvements in client satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Skipper Homes
08.2023 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Medical Assistant/Receptionist
ADP Health and Wellness Center
08.2015 - 05.2020
- Observe strict HIPAA guidelines at all times according to company policy
- Set up appointments for physician visits and procedures using calendar software
- Pleasantly greet each patient
- Handle all office supply ordering including ink cartridges, toner and paper
- Input patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
- Performed EKGs
- Read and record temperature, pulse and respiration
- Record patient histories and filed supporting clinical data and diagnosis
- Perform routine tests such as urine dip stick, and vision
Medical Assistant
Primary Care Internal Medicine of Evans
02.2013 - 05.2015
- Performed phlebotomy and EKGs
- Collected various specimens such as stool, urine and blood and prepared them for the lab
- Handled Urinalysis procedures
- Administered rapid strep, tests in addition to one step pregnancy test
Owner Operator/Fitness Instructor
Gunslingers Tattoo and Fitness
06.2011 - 05.2015
- Planned events leading up to the opening of the club
- Trained staff and coordinated with the sales and revenue producing
- Consulted with clients to determine needs and above all meeting expectations
- Coached and trained proper exercise techniques to prevent injury
Medical Assistant
Carolina Heart & Vascular Center
08.2010 - 11.2011
- Authorized drug refills and provided detailed prescription information to pharmacies
- Managed general office duties such as answering multiple telephone lines, completing insurance
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing
- Assisted with surgical procedures
Medical Assistant
Brookfield Family Medicine
01.2008 - 07.2010
- Scheduled patient appointments, inventory, rooming patients, and charting
- Checked vital signs, assist doctor with procedures, obtained medical/family history, and chief complaints
- Answered phone calls and scheduled patient appointments
Education
Wholistic health counselor -
Institute for Integrative Nutrition
New York City, NYMedical assistant certificate - Medical assisting
Trend Business College
Spokane, WAEMT -
Academy of Emergency Response
Skills
- Leadership and organizational abilities
- Interpersonal skills
- Communication skills
- Medical care techniques
- Technical skills
- Medical equipment proficiency
- Patient care requirements
- Microsoft Word
- Microsoft Excel
- Organizational skills
- Self-motivation
- Creativity
- Initiative
- Venipuncture
- All scripts proficiency
- Front desk operations
- Referral verification
- Telephone etiquette
- HIPAA guidelines
- Electrocardiography (EKG)
- Preparing specimens and samples
- Vital sign monitors
- Basic Life Support (BLS)
- Pulmonary Function Tests (PFTs)
- Clinical judgment
- Office Administration
- Computer Skills
- Data Entry
- Customer Service
- File Organization
References
Available on request.
Certification
- Health Insurance Portability and Accountability Act Training Certificate-HIPAA Exams, Inc.or equivalent providers.
- OSHA Certified
Timeline
Administrative Assistant
Skipper Homes
08.2023 - Current
Medical Assistant/Receptionist
ADP Health and Wellness Center
08.2015 - 05.2020
Medical Assistant
Primary Care Internal Medicine of Evans
02.2013 - 05.2015
Owner Operator/Fitness Instructor
Gunslingers Tattoo and Fitness
06.2011 - 05.2015
Medical Assistant
Carolina Heart & Vascular Center
08.2010 - 11.2011
Medical Assistant
Brookfield Family Medicine
01.2008 - 07.2010
Medical assistant certificate - Medical assisting
Trend Business College
EMT -
Academy of Emergency Response
- Health Insurance Portability and Accountability Act Training Certificate-HIPAA Exams, Inc.or equivalent providers.
- OSHA Certified
Wholistic health counselor -
Institute for Integrative Nutrition
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