Olivia Perry
San Marcos,TX
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Stock Associate
Ralph Lauren
San Marcos, TX
01.2025 - Current
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Processed incoming shipments, ensuring accurate unpacking and shelving of items.
- Marked goods with accurate costs according to established price lists.
- Assessed floor displays to restock merchandise.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Ensured timely fulfillment of online purchases by accurately picking ordered products.
- Updated product labels to reflect accurate pricing.
- Organized shelves by regularly replenishing merchandise to meet customer needs.
- Lifted materials of varied weights on regular basis.
- Maintained orderly, clean, and organized workspaces to maximize productivity.
Brand Ambassador
Ralph Lauren
San Marcos, TX
10.2022 - 12.2024
- Delivered high-quality attention to customers during face-to-face encounters and over the phone.
- Enhanced customer understanding through education on product applications and unique benefits.
- Kept up-to-date with ongoing promotions, transaction regulations, and all payment protocols.
- Provided accurate information on features, pricing details, and inventory levels.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Handled returns and exchanges according to company policies.
- Placed special orders or called other stores to find desired items.
- Engaged with customers to ascertain their preferences and necessities.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Used technology resources to assist customers in locating and selecting items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Developed trusting relationships with customers by making personal connections.
Sales Associate
Party City
Austin, TX
09.2020 - 08.2022
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Major Applied Sociology
Texas State University
San Marcos, TX08-2025
Bachelor of Science - Minor Human Development And Family Science
Texas State University
San Marcos, TX08-2025
Skills
- Problem solving
- Customer service
- Interpersonal communication
- Team training
- Organizational skills
- Attention to detail
- Computer skills
Timeline
Stock Associate
Ralph Lauren
01.2025 - Current
Brand Ambassador
Ralph Lauren
10.2022 - 12.2024
Sales Associate
Party City
09.2020 - 08.2022
Bachelor of Science - Major Applied Sociology
Texas State University
Bachelor of Science - Minor Human Development And Family Science
Texas State University
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