Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Pohlman

Peru,IN

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Buffalo Wild Wings
08.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs
  • Cashed out walk-in and pick-up orders at the front register
  • Answered store phone calls numerous times a day, placing call-in orders efficiently
  • Was responsible for maintaining the storefront and restroom cleanliness daily
  • Worked the expo line coordinating food to their trays correctly and safely; the same for all takeout orders as well
  • Assisted in food running to the correct tables in both the dining room and bar area
  • Worked in an extremely crowded and noisy environment certifying customer satisfaction each day

Barista

Aroma Coffee Shop, LLC
08.2023 - 06.2024
  • Prepared both hot and cold drinks such as; lattes, mochas, chais, cappuccinos, and frappés
  • Responsible for dishwashing and cleanliness of all canisters, containers, syrup bottles, and espresso machine daily
  • Was also responsible for store cleanliness; sweeping, mopping, and wiping down daily
  • Stocked and refilled the display of delectables
  • Restocked all cups and utensils, including powders, syrups, milks, and ingredients, etc.
  • Unloaded heavy truck shipments and put items away in their designated place, dated inventory
  • Worked well in a small team of 3-5 baristas at a time or independently at closing shifts

Secretary

Bryce Runkle Attorney At Law
01.2023 - 08.2023
  • Performed administrative tasks as they came to the firm
  • Maintained daily report documents, memos and invoices
  • Responsible for the phone at all times, including returning calls and messages
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including letters and emails, ensuring accuracy and timeliness
  • Handled sensitive information maintaining client confidentiality
  • Managed executive calendars, scheduling appointments and meetings to optimize time management

Education

General Studies

Ivy Tech Community College
Kokomo, IN
12-2022

High School Diploma -

Peru High School
Peru, IN
05.2020

Skills

  • Friendliness
  • Cash handling and transactions
  • Store cleanliness and safety
  • Opening and closing duties
  • Espresso machine operation
  • Coffee beverage preparation
  • Retail sales
  • Administrative experience
  • Verbal phone communication
  • Customer service

Certification

  • Certified Notary Public, State of Indiana - Expires January 03, 2031

Timeline

Cashier

Buffalo Wild Wings
08.2024 - 12.2024

Barista

Aroma Coffee Shop, LLC
08.2023 - 06.2024

Secretary

Bryce Runkle Attorney At Law
01.2023 - 08.2023

General Studies

Ivy Tech Community College

High School Diploma -

Peru High School

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Olivia Pohlman