Olivia Prickett
Argyle,TX
Summary
Customer focused team player with a selfless drive to deliver outstanding experiences.
I demonstrate strong multitasking abilities and a
detail-oriented mindset. I have a proven track record of promoting product
add-ons while building customer loyalty and satisfaction.
Exceptional communication and relational skills, reliability, and work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Family Nanny
Self-employeed
10.2024 - 05.2025
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children basic life skills, manners and personal hygiene.
Server
Buffalo Wild Wings
09.2023 - 08.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Assisted with training of new staff members
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
Cashier
Chicken Salad Chick
09.2022 - 02.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
Seasonal To-Go Server
Chuy's Mexican Restaurant
05.2021 - 12.2024
- Performed cash register duties such as counting money in drawer at beginning and end of shift
- Demonstrated excellent communication skills when taking orders from customers in person or over the phone
- Utilized point-of-sale system efficiently to process payments accurately and promptly
- Communicated effectively with kitchen staff regarding any discrepancies in food orders
- Developed strong customer service skills, including the ability to handle difficult situations with poise and professionalism
- Monitored customer feedback closely to identify areas of improvement in terms of product quality or service delivery
- Assisted other staff members as needed during busy shifts, such as restocking supplies and cleaning tables and chairs
In-Home Nanny
03.2021 - 07.2023
- Provided attentive care to infants and toddlers, including diaper changing, feeding, bathing and dressing
- Managed household tasks related to childcare including laundry, cleaning up after meals or tidying up play areas
- Developed positive relationships with children through active listening and encouraging words
- Assisted with homework completion and tutoring sessions when needed
- Adapted quickly to new environments while providing quality childcare services during occasional travel assignments
- Organized activities to enhance children's physical, emotional, and social wellbeing
Education
General Business Candidate -
University of Mississippi
University, MS05.2025
Skills
- Quick learner
- Customer satisfaction
- Strong multitasking
- Adaptable mindset
- Goal oriented
- Attention to detail
- Reliability
Certification
- WING Certified Trainer , Buffalo Wild Wings - 12/23-8/24
Timeline
Family Nanny
Self-employeed
10.2024 - 05.2025
Server
Buffalo Wild Wings
09.2023 - 08.2024
Cashier
Chicken Salad Chick
09.2022 - 02.2023
Seasonal To-Go Server
Chuy's Mexican Restaurant
05.2021 - 12.2024
In-Home Nanny
03.2021 - 07.2023
General Business Candidate -
University of Mississippi
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