Olivia Puglise
Rumson,NJ
Summary
Outgoing worker providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
1
1
year of professional experience
Work History
Volunteer
Clean Ocean Action
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Represented organization positively and professionally while providing community with much-needed services.
Babysitter
Neighbors & Associates
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Restaurant Hostess
Ocean House
05.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Server
DK Grill
05.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Arts - Psychology
Rutgers University
New Brunswick, NJ05.2024
Associate of Arts - Psychology
Brookdale Community College
Lincroft, NJ05.2022
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Adaptability and Dependability
- CPR Certified
Timeline
Restaurant Hostess
Ocean House
05.2023 - 08.2023
Server
DK Grill
05.2022 - 08.2022
Volunteer
Clean Ocean Action
Babysitter
Neighbors & Associates
Bachelor of Arts - Psychology
Rutgers University
Associate of Arts - Psychology
Brookdale Community College
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