Olivia Quinones

Facilitated timely processing of financial transactions for Maryland529 college savings account holders, resulting in efficient handling of benefit claims, rollovers, cancellations, and refunds. Achieved compliance with IRS guidelines by effectively monitoring automated system processes and locating accounts for checks in suspense folders.

• Managed comprehensive review and approval of medical marijuana applications to ensure compliance with state regulations.
• Managed card printing activities to enhance operational efficiency and ensure smooth remote deposit processes.
• Oversaw verification and handling of checks and money orders for remote deposit services.
• Conducted routine audits of electronic filing systems to ensure accuracy and compliance.

• Managed room assignments to enhance guest experience upon arrival.
• Oversaw cash handling and deposit processes to maintain financial integrity and customer trust.
• Provided concierge services to enhance guest experience and streamline reservation processes.
• Ensured guest satisfaction to maintain high standards of hospitality.

• Coordinated logistics and arrangements for large and small group events to ensure seamless execution.
• Evaluated client invoices to ensure accurate billing for event expenses and arrangements.
• Collaborated with clients to tailor event details, ensuring alignment with individual preferences.