Olivia Reese
South Coast Behavioral Health
Moore,OK
1
Certification
8
years of professional experience
Compassionate and dependable professional with strong communication and relationship-building skills. Experienced in working with diverse populations in fast-paced environments while maintaining professionalism, organization, and attention to detail. Passionate about helping others, providing exceptional support, and creating positive experiences through empathy, teamwork, and problem-solving.
Work History
Behavioral Health Case Manager 1
6 Months- Conducted client assessments to identify behavioral health, social, medical and recovery needs.
- Coordinated referrals to treatment programs and community resources, enhancing access to comprehensive behavioral health support.
- Provided crisis intervention support to clients in acute distress, ensuring safety and stability.
- Coordinated referrals to treatment programs, medical providers, mental health services, housing & community resources.
- Monitored client progress and communicated updates with clinical and treatment teams, ensuring aligned care and timely interventions.
- Monitored client progress & communicated updates with clinical & treatment teams.
- Advocated for clients' needs within community resources, establishing connections for ongoing support services and improving client outcomes.
- Established positive rapport with clients to foster trust and promote engagement in their treatment process.
- Maintained accurate & timely documentation case notes, treatment records, and client files.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
Housekeeping/BHT
9 Months- Maintained a clean, safe, and therapeutic environment for clients and staff.
- Showed reliability and attention to detail while effectively collaborating within multidisciplinary team.
- Assisted in creating a welcoming environment environment that supported client recovery and well-being.
- Acquired direct knowledge of of the treatment process and the needs of individuals in this recovery.
- Applied transferable skills like crisis management, client observation, boundary-setting, safety compliance, maintaining confidentiality, and expressing empathy.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Supported patients in developing individualized recovery goals, offering continuous assistance throughout their recovery journey.
- Applied creative problem-solving to address complex patient needs, ensuring treatment success while upholding professionalism and ethical standards.
Store Team Member
3 Years 1 Month- Delivered friendly and efficient customer service in a fast-paced retail.
- Operated cash registers accurately, processed cash and card transactions, and balanced cash drawers.
- Ensured cleanliness of store and restrooms, upholding health and safety standards.
- Monitored fuel pump activity and responded to customer needs at the pumps.
- Maintained cleanliness throughout the store and restrooms in accordance with health and safety standards.
- Monitored food temperatures and completed required sanitation and quality
- Executed opening and closing tasks, including cleaning, stocking, and preparing store for next shift.
Sandblaster
2 Years 11 Months- Operated sandblasting and painting equipment safely while following OSHA and workplace safety procedures.
- Applied industrial coatings and paint finishes, ensuring high-quality workmanship and attention to detail for optimal product presentation.
- Applied industrial coatings and paint finishes while maintaining high-quality workmanship and attention to detail.
- Mixed paints and coatings according to manufacturer specifications for consistent color and finish.
- Maintained equipment, work areas, and tools to ensure a safe and productive work environment.
- Maintained equipment, work areas, and tools, contributing to a safe and efficient work environment.
- Worked efficiently to meet production deadlines while maintaining quality and accuracy.
- Collaborated with team members to successfully complete re-manufacturing projects on schedule, enhancing team coherence and workflow.
Education
High School Diploma
Skills
Mental Health Support
Client Advocacy
Discharge Planning
Continuity of Care Coordination
Referral Coordination
Community Resource Navigation
Crisis De-Escalation
Patient Supervision
Documentation & Case Notes
HIPAA Compliance & Confidentiality
Treatment Team Communication
Professional Boundaries
Recovery Support
Time Management
Client-Focused Support
Certification
Behavioral Health Case Manager l
Mental Health First Aid
Peer Recovery Support Specialist
Talk Saves Lives: Suicide Prevention
CPR/AED
Timeline
Behavioral Health Case Manager 1
South Coast Behavioral Health
02.2026 - CurrentRead More
Housekeeping/BHT
South Coast Behavioral Health
05.2025 - 02.2026Read More
Store Team Member
Casey’s
03.2022 - 04.2025Read More
Sandblaster
Precision Parts
03.2018 - 02.2021Read More
Westmoore High School
High School Diploma
Read More