Olivia Resendez
Crested Butte,CO
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
10
10
years of professional experience
Work History
Bookkeeper
Hyperion Solutions, LLC
Gunnison, CO
01.2015 - 09.2023
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Organized and carried out proactive month-end, quarterly and year-end processes.
Floral Designer
Bramble & Bloom Florals
Crested Butte, CO
06.2022 - Current
- Prepared potted plants and bouquets based on customer requirements.
- Researched latest design trends, colors and vendor products for use in new pieces.
- Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
Reservations Manager
Peak Property Managment Group
Crested Butte, CO
12.2008 - 04.2013
- Maintained accurate records of bookings on hotel reservation system and forecasted probable revenue streams.
- Spoke with local travel agents to arrange discounted hotel offers to improve booking levels.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Resolved various issues and discrepancies for customers.
- Handled billing information over phone.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Scheduler Coordinator
Steadman Hawkins Clinic
Vail, CO
10.2002 - 09.2007
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Retail Manager
Squash Blossom
Vail, CO
05.1999 - 09.2002
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
Education
Sabino High School
Tucson, AZSkills
- Monthly Reconciliations
- Account Reconciliation
- Accounts Payable Management
- Accounting Operations Management
- Spreadsheet Tracking
- Accounting and Bookkeeping
- Proactive and Self-Motivated
- Payroll Preparation and Processing
- Prepare Paychecks
- Time Tracking
- Profit and Loss Statements
Flowers, Horses, Gemology
My hobbies include making and selling dried arrangements at home in my spare time.
I work with horses and special needs clients for healing therapy.
I have taken courses in colored stones, this helped me gain knowledge of each stone I sold in the Squash Blossom and to gain sales.
Certification
Floral Design
Gem Institute of America
Timeline
Floral Designer
Bramble & Bloom Florals
06.2022 - Current
Bookkeeper
Hyperion Solutions, LLC
01.2015 - 09.2023
Reservations Manager
Peak Property Managment Group
12.2008 - 04.2013
Scheduler Coordinator
Steadman Hawkins Clinic
10.2002 - 09.2007
Retail Manager
Squash Blossom
05.1999 - 09.2002
Sabino High School
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