Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Reyes

Ontario,CA

Summary

Experienced retail associate with a demonstrated history of success at Ulta Beauty, combining over a year of hands on experience in merchandise operations and front-end leadership. Progressed from Task associate to Lead Cashier, with proven strengths in visual merchandising, customer service, team coordination and transactional accuracy. Recognized for maintaining store standards, mentoring team members, contributing to a positive guest experience. Passionate about the beauty industry and dedicated to operational excellence and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Ulta Beauty

Lead Cashier
11.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Improved marketing to attract new customers and promote business.
  • Conducted inventory audits, maintaining accurate stock levels and reducing discrepancies.

Lead Cashier

Yogurtland
12.2020 - 01.2021
  • Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
  • Trained and mentored new cashiers on customer service best practices and operational procedures.
  • Managed cash handling processes, including deposits and reconciliation of daily sales.
  • Implemented inventory management systems to track stock levels and reduce shortages.
  • Resolved customer inquiries and complaints.
  • Maintained cleanliness and sanitation standards in assigned areas, ensuring safe environments for staff and visitors.
  • Collaborated with team members to identify areas needing attention, improving overall cleanliness protocols.
  • Supervised daily cash operations ensuring accuracy and efficiency.

Education

Chino High School
Chino, CA

Skills

  • Flexible and adaptable
  • Skilled at working independently and collaboratively in a team environment
  • Self- Motivated, with a strong sense of personal responsibility
  • Adaptable and proficient in learning new concepts quickly
  • Upselling and product knowledge
  • Merchandising and product placement
  • Understanding and adhering to Ulta Beauty policies and procedures
  • Stocking and Inventory Replenishment
  • Training and mentoring new cashiers and task associates, offering guidance on procedures, customer interactions, and overall Ulta Beauty standards
  • Maintains a visually appealing, clean, and organized sales floor

Timeline

Ulta Beauty

Lead Cashier
11.2022 - Current

Lead Cashier

Yogurtland
12.2020 - 01.2021

Chino High School

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