Olivia Richards
Tallahassee,FLORIDA
Summary
Offering key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Demonstrates strong capabilities in organization and process improvement. Aims to leverage these skills to contribute effectively in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
4 Rivers Smokehouse
06.2024 - Current
- Keep work areas clean, organized, and safe to promote efficiency and team safety.
- Contribute to team success by completing jobs quickly and accurately.
- Work different stations to provide optimal coverage and meet production goals.
Team Leader, Sales Operations
Maple Street Biscuit Company
05.2023 - 07.2024
- Streamlined sales processes to improve efficiency and productivity within the team.
- Enhanced customer satisfaction through proactive problem-solving and consistent followup.
- Conducted regular performance evaluations, identifying areas of improvement and adjusting training programs accordingly.
Server/Cocktail Server
World of Beer
04.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Employee of the Month
Education
High School Diploma -
Lincoln High School
Tallahassee, FL05-2022
Skills
- Customer Service
- Team Leadership
- Organization and Efficiency
- Problem-Solving
- Safe Food Handling
- Attention to Detail
Certification
- Food Manager Certification, StateFoodSafety
- Alcohol Server Training, StateFoodSafety
- Certified Food Handler, StateFoodSafety
Timeline
Team Member
4 Rivers Smokehouse
06.2024 - Current
Team Leader, Sales Operations
Maple Street Biscuit Company
05.2023 - 07.2024
Server/Cocktail Server
World of Beer
04.2022 - 05.2023
- Food Manager Certification, StateFoodSafety
- Alcohol Server Training, StateFoodSafety
- Certified Food Handler, StateFoodSafety
High School Diploma -
Lincoln High School
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