OLIVIA ROBESON
Sanger,TX
Summary
Reliable team member with experience in guest service and custodial support. Maintains clean, safe spaces through sanitizing, floor care, restocking supplies, and quality checks while supporting fast-paced service, task prioritization, and team collaboration.
Overview
4
4
years of professional experience
Work History
Custodian
University Of North Texas
Denton, TX
06.2025 - Current
- Performed routine deep cleaning of high-traffic areas to enhance building aesthetics and promote a welcoming environment.
- Sanitized restrooms, sinks, and high-touch surfaces using approved cleaning supplies.
- Swept, mopped, and vacuumed floors to maintain safe, orderly spaces.
- Emptied trash and recycling containers from campus rooms and common areas to maintain cleanliness and hygiene.
- Stocked restrooms with essential paper products and regularly replenished soap dispensers to ensure guest comfort and satisfaction.
Server
IHOP
Decatur, TX
06.2024 - 06.2025
- Welcomed and seated guests, creating a positive experience from first contact.
- Interacted with customers in a friendly, professional manner.
- Anticipated and responded to guest requests, ensuring a high level of service satisfaction.
- Monitored guest experience during meals, promptly refilling drinks and addressing additional requests for enhanced dining enjoyment.
- Trained new staff on service protocols, facilitating smoother onboarding and integration into the team.
Server
Rising Sun Cafe
Denton, TX
10.2023 - 06.2024
- Executed front-of-house tasks, creating memorable dining moments that fostered customer loyalty.
- Engaged with guests to resolve issues, improving their overall dining experience.
- Memorized menu to help diners make informed meal choices.
Food Runner/Hostess
Rooster's Roadhouse
Decatur, TX
07.2022 - 10.2023
- Attended to guests' needs to ensure satisfaction and comfort.
- Delivered food promptly to enhance guest dining experience.
- Effectively communicated with chefs, servers and other kitchen staff to deliver meals on time.
- Multitasked effectively under pressure during peak hours to maintain service quality.
Education
High School Diploma -
Bowie High School
Bowie, TX05-2022
Skills
- Exceptional customer service
- Strong work ethic
- Prioritizing tasks
- Sanitation procedures
- Team collaboration
- Supply restocking
- Quality control
Timeline
Custodian
University Of North Texas
06.2025 - Current
Server
IHOP
06.2024 - 06.2025
Server
Rising Sun Cafe
10.2023 - 06.2024
Food Runner/Hostess
Rooster's Roadhouse
07.2022 - 10.2023
High School Diploma -
Bowie High School